15 RPA Advantages Compiled From best Sources

1. 15 RPA Advantages Compiled From best Sources

2. Most RPA companies and consultants are publishing on the benefits of RPA. On top of our findings, we benefited from 2 articles that helped structure our thinking on RPA benefits. Top 15 benefits of RPA from those articles and our insights are below. They cover RPA’s overall benefits as well as its specific benefits to customer satisfaction, analytics, HR, IT and compliance.

3. On top of these benefits, RPA is one of the fastest to implement yet customizable technology solution. This is why, RPA has achieved phenomenal growth in the past years.

4. Overall benefits

5. Improved business results Focusing employees on higher value added activities will result in improved business metrics. Depending on the focus on the business, these could impact top or bottom line. Some positions already serve as stepping stone for higher value added jobs. For example, call center personnel cold calling customers with new offers make the ideal face-to-face sales people as well. Face-to-face sales is easier, with higher conversion rates and higher ticket goods sold. RPA and AI will reduce these stepping stones as those lower-value add positions are automated and humans focus on higher value added activities.

6. Reduced wage costs Though automation did not reduce jobs in the past, this can change. RPA vendors estimate 25–60% cost savings due to RPA roll-out. Leading AI experts like Andrew NG also predict AI will lead to loss of jobs for those those who work in automatable jobs and lack the skills to be successful at jobs that can not be automated.

7. Reduced risk- System upgrades tend to go over budget and deliver below expectations. RPA projects are low risk, non-invasive projects that get completed quickly without disturbing existing systems Improved data quality- Reduction in manual errors lead to higher quality data, enabling more reliable analyses.

8. Employee satisfaction increase- No one wants to spend all day copying data from one system to another. Appreciation of work emerges as one of the strongest driver for employee satisfaction in numerous studies like this BCG study. Employee brand boost & reduction in hiring costs- This is an indirect effect but reducing manual labor boosts satisfaction and makes a company more attractive, facilitating hiring.

9. Reduced workload- As business users are empowered to automate their processes, IT will get less small automation requests. Improved Focus- Focus is key for any department. However, focus is especially critical for IT as IT has the challenging tasks of serving all departments. Having less automation related work allows IT to focus on more important technology problems.

10. Thanks to RPA, human contact with sensitive data can be minimized, reducing probability of fraud and compliance issues.

11. THANK YOU!!