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An auto dialer, also known as an automatic dialer, is a software or hardware system that dials phone numbers automatically and connects the calls to agents. Auto dialers can be integrated with customer relationship management (CRM) software to provide agents with detailed customer information before the call, improving their ability to personalize interactions and provide better customer service.
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Best Auto Dialer Software for Businesses in India CloudShope Technologies Pvt. Ltd.
What are Auto Dialers? An Auto Dialer, also known as an automatic dialer, is a software or hardware system that dials phone numbers automatically and connects the calls to agents.
BENEFITS OF AUTO DIALER ITS OF AUTO DIALER 1.Increased Efficiency 2.Cost Savings 3.Increased Sales 4.Better Call Management 5.Improved Customer Service
Types of Dialer 1. Preview dialer: A preview dialer is a type of dialing system used in call centers or sales organizations to automate the process of making outbound calls to customers or prospects. Unlike a predictive dialer that dials multiple numbers simultaneously and connects only answered calls to available agents. 2. Sequential Dialer: A sequential dialer, also known as a power dialer or progressive dialer, is a type of dialing system used in call centers or sales organizations to automate the process of making outbound calls. It dials a predetermined sequence of phone numbers one at a time and connects the calls to available agents.
Types of Dialer 3. Predictive Dialer: when predictive dialer making large volumes of outbound calls. It uses predictive models to dial multiple numbers simultaneously and connect only answered calls to available agents, minimizing idle time and increasing the number of live conversations agents can have. 4. Manual Dialer: Manual dialer option allows you to dial any contact manually either from desktop or from Mobile phone, All the calls done manually are also recorded and live call tracking for the same is also available .
USPs of Our Dialer • Multiple campaigns can be scheduled at the same time. • Multiple CRMs can be plugged in at the same time. • Full Detailed Report in the panel. • Calling from a Fresh dedicated number. • Live tracking of the Agents.
Contact Information Contact us : 📞 9027890278, 9649643643 https://www.cloudshope.com/ 📩 info@cloudshope.com