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We are one of the service providers in the field of Information technology that has been instrumental in catering tailored and telemarketing outsourcing services. For more details visit http://www.met-technologies.com/
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An Overview of Business Process Outsourcing Presented By: MET Technologies
What is Bpo? Business process outsourcing (BPO) is a broad term referring to outsourcing in all fields. A BPO differentiates itself by either putting in new technology or applying existing technology in a new way to improve a process.
Business process outsourcing services Software Outsourcing: Software outsourcing involves shifting of software development activities by a company to software firms that may be located in offshore destinations. Sales Outsourcing: Mostly companies outsource their sales activities to offshore locations in order to get better exposure, expand into newer territories, experiment with new products or try out new sales/marketing strategies.
( Continued … ) Customer Interaction Outsourcing: It is also part of business process outsourcing services. Call centers are outlets which is responsible for answering inbound or place outbound telephone calls. It also exist for telemarketing, sales, customer service, or any other specific business activity.
When does a company outsource? When the predictability of the process or service is not important then only a company opt for offshore outsourcing. If there is limited opportunity for the firm to try something new and challenge others then also they choose to outsource.
Benefits • Reduce operation costs • High level of service given • Low costs • Flexibility • Increased efficiency • Improved compliance
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