Leading Automotive BDC Training Program

2. Take an evolving trend in the industry that has allowed automotive executive Tom Esposito to master and grow and you have a progressive company called Dealer Retention Services. Dealer Retention Services comes from the mindset that auto dealers have so much untapped opportunity to continuously sell and service customers that have already been doing business with them. The automotive business is very competitive and it is easy to lose loyalty and retention to competitor’s aggressive marketing campaigns. After over 25 years on the retail side of the automotive industry operating as a General Manager for some of the biggest stores in the United States and even being a corporate manager for Asbury Automotive Group, Tom Esposito realized that data mining and customer retention is failing in dealerships. There are a lot of data mining solutions in the industry but dealers are still losing business to lack of follow up with their clients