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How to approach QA transformation: Challenges & best practices
How to approach QA transformation: Challenges & best practices As enterprises are becoming more consumer-focused, they are formulating strategies that takes care of the needs of their customers. The businesses today are centering their attention on delivering maximum user satisfaction. In the time when quality weighs above everything else, businesses need to ensure that they live up to the benchmarks set by their customers. With this shift toward customer-driven strategies and goals, enterprises are embarking on an evolutionary journey in which they are mending their ways of product development and service delivery. Having realized the criticality of integrating quality assurance within a software or product’s development lifecycle, the customer-facing enterprises are making testing and QA their priority. However, the journey to QA transformation has its own pitfalls and roadblocks. As per a recent Forrester Research, an overwhelming 97 per cent of executives surveyed admit that ‘customer experience’ is critical to the success of their enterprise. News and research reports on these lines are undeniably creating anxiety around rapid technology upgrades, highlighting the need for building Quality with speed. An interesting ITP session is lined up at StarWest on the topic ‘A Pragmatic Approach to QA Transformation – Challenges, Learnings, Outcomes & Best Practices’ where Kevin Barry – AVP, Head of Software Quality Assurance, Pure Insurance Group of Companies, will be speaking at the event along with Kalyana Rao Konda, President, Cigniti Technologies. Register for the session and catch up with us to discuss the QA challenges and best practices for your enterprise. Enterprises are inclining towards QA Transformation or Test Transformation to redefine their quality and testing goals to align them effectively with the business objectives. It implies that a set of processes and methodologies will be defined on the basis
How to approach QA transformation: Challenges & best practices The Need for a Testing Practice Centre of Excellence Testing Practice Centre of Excellence (TPCoE) has been considered amongst the most prominent trends in the software testing space. Though it has been around for some time, it is predicted by experts that it will continue to rule the space even in the coming future. TPCoE brings with it defined processes, methodologies, frameworks, dashboards, and workflow models, that, when implemented, will instill change and transformation across the enterprise. For instance, if the organization decides to take the Agile Transformation approach, there will be an obvious change in the way each function would be required to operate and collaborate horizontally and vertically. The underlying idea is to – • invariably align every practice with the business/organizational objectives • ensure that every practice and methodology adopted gets accepted • Guarantee the change is endorsed by every person within the system. The People Angle Technology will definitely dominate the overall process, but it is critical to focus on the human element while taking up the transformation journey. It is evident that if technology overrides the people aspect, the entire QA transformation objectives will go for a toss.
How to approach QA transformation: Challenges & best practices With the trending digital technologies and need for Digital Transformation, the perspective of enterprises is getting much more user-centric. This has redefined the way QA Transformation process is being perceived and strategized. Let us consider some essential principles of QA Transformation, which can also be considered as a practical approach towards implementing the same in a global enterprise. Read Full Blog at: https://www.cigniti.com/blog/enterprise-qa-transformation-approach-challenges-practices/