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Organizations are encouraged to archive historical ServiceNow data to ensure instances maintain optimal performance. ServiceNow instances are a repository of value-adding data. Organizations often use this data to improve internal processes and make informed business decisions.<br><br>However, the longer an instance runs, the more stale and/or obsolete data it accumulates. This makes it more difficult for organizations to retrieve and make use of value-adding data.
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Why Archive Historical ServiceNow Data? ServiceNow instances are a repository of value-adding data. Organizations often use this data to improve internal processes and make informed business decisions. However, the longer an instance runs, the more stale and/or obsolete data it accumulates. This makes it more difficult for organizations to retrieve and make use of value-adding data. Historical data is a common source of stale and obsolete data – especially for organizations without a strong data archiving process in place – making it a common target for archive events.
Archiving Historical Data With ServiceNow Organizations can archive historical data with ServiceNow’s default feature, Data Archiving. Though ServiceNow’s default archiving capabilities reduce table size, it is not a solution to reduce the total database size as archived records are still stored within the ServiceNow platform. With ServiceNow Data Archiving, users can: Set up archive rules System Archiving includes numerous sample archive rules illustrating specific archive features. Users must go to All > System Archiving > Archive Rules and select New. They can add related records to the archive rule and view the estimated number of records the rule will impact. • See also:ServiceNow Archive Rules Explained
Limitations of Archiving with ServiceNow There are a number of limitations with ServiceNow’s archiving feature. Firstly, it lets users archive records only once. Secondly, ServiceNow imposes size limitations on archive tables based on the data’s size rather than the record count. This can be particularly challenging when dealing with large datasets, potentially impeding an organization’s archiving strategy. Additionally, data archived within ServiceNow can be difficult to retrieve and make use of when it is required. This is due to the broader limitations in extracting data from ServiceNow.
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