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A number of common ServiceNow integration challenges often lead to costly technical debt and poor availability of ServiceNow data around the enterprise. <br><br>Such challenges are most prevalent when organizations do not understand the best method of integration for their requirements.<br><br>
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PERSPECTIUM The Biggest ServiceNow Integration Challenges and Their Solutions
INTRODUCTION A number of common ServiceNow integration challenges often lead to costly technical debt and poor availability of ServiceNow data around the enterprise. Such challenges are most prevalent when organizations do not understand the best method of integration for their requirements. • See also:Choosing the Right Integration Approach
Top ServiceNow Integration Challenges Organizations that implement ServiceNow integrations to extract and transfer massive data volumes face common data integration challenges, including the following: 1. Working with the wrong integration method and/or integration provider for your requirements When ServiceNow integrations are not carefully planned, organizations can face significant sunk costs and technical debt as they waste time, resources and money on implementing an integration that is not fit for purpose. This often happens when an organization chooses to build an integration in-house, or implement a packaged integration solution without sufficient internal resources. In this case, many organizations underestimate the amount of resources implementing the integration and its subsequent maintenance will require. The resulting technical debt spiral sees organizations fighting to make integrations work, rather than benefiting from the integration working for them. Many organizations also fail to consider whether the integration will effectively scale as their usage of ServiceNow increases over time.
Overcome ServiceNow Integrations with Perspectium Designed by ServiceNow’s founding developer, David Loo, Perspectium is a ServiceNow-native integration solution and fully managed service for managing ServiceNow data. Thanks to its Push Technology-powered integrations, Perspectium users avoid the performance pitfalls of API calls and other similar technologies. Because of this, with DataSync, ServiceNow’s export limits do not apply, and users can replicate over a billion ServiceNow records per month to a data repository of their choice. The chosen repository can then easily feed data into a range of other solutions such as dedicated analytics, reporting, ML, and BI tools that improve the ROI of ServiceNow and its data.
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