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In a world where digital transformation is no longer a luxury but a necessity, visionary leaders like Zeeshan Bukhari are paving the way for businesses to thrive in the digital age. As a co-founder of Bitaffix, a dynamic business process automation platform, Bukhari brings his extensive background in software engineering and strategic business management to the forefront of technological innovation.
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Zeeshan Bukhari on the Rise of Bitaffix: Transforming Business Process Automation. In a world where digital transformation is no longer a luxury but a necessity, visionary leaders like Zeeshan Bukhari are paving the way for businesses to thrive in the digital age. As a co-founder of Bitaffix, a dynamic business process automation platform, Bukhari brings his extensive background in software engineering and strategic business management to the forefront of technological innovation. From pioneering Pakistan’s first PeopleSoft campus solution to being the country’s first ITIL Master, Bukhari’s career has been defined by a commitment to excellence and an eye for transformative solutions. In this insightful interview, Bukhari discusses his journey from the foundations of software engineering to the inception of Bitaffix, a platform developed to empower businesses across sectors such as banking, insurance, and public administration. advice for aspiring tech entrepreneurs seeking to make an impact.
Question: Thank you for speaking with us today, Mr. Bukhari. Can you start by telling us about your background and what inspired you to co-found Bitaffix? Zeeshan Bukhari: Thank you for having me. My journey in the technology sector began with a strong foundation in software engineering. Over the years, I have worked in various roles that provided me with a deep understanding of both the technical and business aspects of the industry. Our platform empowers businesses across sectors like banking, insurance, and public administration to thrive in the digital age by providing efficient, innovative solutions. Question: What are some of the key features and innovations of the Bitaffix platform? Zeeshan Bukhari: Bitaffix is designed to be a comprehensive business process automation platform that addresses the varied needs of modern enterprises. Another key feature is our advanced document management system, our DMS uses AI to extract and interpret data from various types of audios, videos, and documents, including invoices, receipts, and forms. We also excel in seamless integration capabilities. Our platform can connect with various APIs and third-party systems, providing a cohesive environment for all business operations. This integration ensures that data flows smoothly between different tools and systems, enhancing overall efficiency.
Question: How has Bitaffix impacted the digital technology sector in Pakistan and globally? Zeeshan Bukhari: Bitaffix has made significant contributions to the digital technology sector both in Pakistan and on a global scale. In Pakistan, we have partnered with numerous businesses across various industries to digitize their operations. This has led to increased efficiency, reduced operational costs, and improved overall business performance. For instance, companies have reported up to a 30% reduction in operational costs and a 25% improvement in project delivery times after implementing our platform. Question: Can you share some challenges you faced while building Bitaffix and how you overcame them? Zeeshan Bukhari: Building Bitaffix was not without its challenges. One of the primary hurdles was developing a platform that balances power and user-friendliness. Many business process automation tools on the market are either too complex for everyday users or too simplistic to handle complex workflows. To overcome this, we invested heavily in research and development and focused on user experience design. We engaged with potential users early in the development process to gather feedback and ensure that our platform met their needs. Additionally, we faced stiff competition from well-established players like UI-Path, Pipefy, Appian, and Laserfiche. Having implemented these products during my time in the banking sector, I was well aware of their strengths and weaknesses. This experience allowed us to identify gaps in their offerings and innovate accordingly. We continuously study our competitors and their customer feedback, using this information to bring
advancements and improvements to Bitaffix. This approach has enabled us to compete effectively with the big giants and carve out our niche in the market. Question: What makes you a standout leader in the digital technology sector? Zeeshan Bukhari: I believe what sets me apart as a leader is my ability to combine technical expertise with strategic vision. My technical background in IT gives me a solid foundation to understand the complexities of technology, while my experience in business management allows me to align these technologies with broader organizational goals. I am deeply committed to innovation and continuous improvement. This involves not only staying abreast of the latest technological advancements but also understanding the evolving needs of our clients and the market. I also prioritize mentorship and knowledge sharing within my team, ensuring that we not only grow as a company but also contribute to the professional development of our employees. Question: What are your future plans for Bitaffix and how do you see it contributing to the digital technology sector of the West, like the UK/EU, and other sectors? Zeeshan Bukhari: Our future plans for Bitaffix focus on expanding our impact in the digital technology sectors of the UK, EU, and other global markets. In the UK and EU,
we aim to leverage vibrant tech ecosystems and access world-class talent by setting up regional offices. Beyond the digital technology sector, we see significant opportunities for Bitaffix in finance, healthcare, and manufacturing. In finance, our automation solutions enhance compliance management, customer service, and transaction processing, improving efficiency and security. In healthcare, we are already collaborating with the NHS in the UK, developing AI-based solutions to improve patient data management, streamline administrative tasks, and support telemedicine initiatives. Question: How does Bitaffix support the United Nations’ sustainability goals? Zeeshan Bukhari: Bitaffix is committed to supporting the United Nations’ Sustainable Development Goals (SDGs) through our innovative technology solutions. One of the key ways we contribute is by promoting sustainable business practices. difference in healthcare sector for example Health Assessment-App Our Health Assessment App allows patients to complete initial assessment forms before seeing a doctor, enabling doctors and hospital staff to better prepare, especially in emergencies. Once the data is collected from the patient, our AI bot reviews the patient’s previous medical history and consults external databases, clinical guidelines and research
literatur,e etc. Then its processes and interprets the data to identify trends, patterns, and correlations with the patient’s symptoms and condition. You can refer to my article published on all tech magazines cover the same topic (All Tech Magazine Article) Additionally, Bitaffix’s automation capabilities enhance operational efficiency and resource management, aligning with SDG 9 (Industry, Innovation, and Infrastructure). Question: What advice would you give to aspiring tech entrepreneurs? Zeeshan Bukhari: My advice to aspiring tech entrepreneurs is to stay curious and embrace continuous learning. The technology landscape is ever-evolving, and staying ahead requires a commitment to innovation and adaptability. Don’t be afraid to take risks and learn from failures—they are invaluable lessons on the path to success. Tags: BitaffixEntrepreneur One Magazine