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Online chat for business allows your website visitors to get answers to their queries live i.e. in real time. Fibotalk is an online chat tool for website which can help in improving lead generation on website because you can help make your visitors faster decision about your services or products. If you are B2B or B2C company still it can help you to grow your business. Read more to know how it helps in the business to grow.<br>
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Fibotalk explains why using online chat for business gives a competitive edge. Did you know that online chat for business increases the website conversion? According to a study, around 78% of the users of this tool are outperforming their competition in sales and around 63% are using it for providing customer support on their site. Online chat tools like Fibotalk helps in improving website lead generation and improved customer experience. B2B and B2C businesses are using this software to outsell their competition and to reduce their customer support costs. One direct impact of using this tool is that businesses are able to understand their customers better. By directly talking to them in real time, you can understand the pain points of your customer better than just receiving the queries as a form submission, which is the standard way. How to select the most suitable online chat for website? Features, functionality and ease of use top the list of parameters used to evaluate live chat software. Considering the importance of this lead generating tool on website, cost factor is slightly less influential. Fibotalk online chat is suitable for small and medium businesses because it is easy to setup, has a simple to use dashboard and is feature rich. Read more to understand how online chat can help your business.