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Best live chat software for small business | Kapture chat

Live chat software provides you the tools to give customers what they want right at your fingertips. Kapture live chat to boost your small business.<br>

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Best live chat software for small business | Kapture chat

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  1. LIVE CHAT FOR SMALL BUSINESS

  2. What is Live chat? • Live chat is an online communication app that enables you and your website visitors to chat in real-time, via messaging. Visitors can initiate a chat session by simply typing a message in the chat window that offers them contextual assistance on every issue.

  3. Benefits of live chat • Live chat improves the support experience for customers. • Live chat helps with customer acquisition and onboarding. • Live chat lets your agents build rapport with customers.

  4. Benefits of live chat • Live chat reduces repetition for your customers. • Live chat boosts your customer service team's productivity. • Live chat lets you provide 24/7 support.

  5. Live Chat for small businesses Live chat helps customers connect with your brand in a new—and better—way. As a small business owner live chat software has the tools to give customers what they want right at your fingertips.

  6. How can Live chat help small businesses • Improve Page Rank Engage customers via live chat makes them stay longer on the website, increasingdwell time and ultimately page rank • Turn Leads into customers Live chat gives an opportunity to upsell customers by offering a discount code or plugging complementary products and services.  .

  7. How can Live chat help small businesses • Improve conversion rates Using live chat on product or check-out pages (or any page with a high exit rate) to engage the indecisive customers works well. • Differentiate your business Gathering data from chats can also help you improve customer service

  8. How can Live chat help small businesses • Increase buyer confidence Direct and personal interaction via live chat tells customers that you care about them. 

  9. Why Kapture chat An smart and intelligent chatbot to engage your customers generating more sales and conversions.

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