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MANAGING CHANGE & TRANSITION Dr. Ben Bissell. The Dynamics of Change More change more rapidly than any other time SEE (Significant Emotional Event) Personal Professional Five Stages Shock (or denial) Flood of Emotion (usually anger) Bargain Depression (grief)
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MANAGING CHANGE &TRANSITIONDr. Ben Bissell • The Dynamics of Change • More change more rapidly than any other time • SEE (Significant Emotional Event) • Personal • Professional • Five Stages • Shock (or denial) • Flood of Emotion (usually anger) • Bargain • Depression (grief) • Acceptance (intellectual/emotional)
Dynamics of Change • It takes 1 ½ years minimum to work through five stages • The results of not dealing with change within 2 years: • Burnout and will quit job • Become difficult • Become emotionally or physically ill • Change is normal and necessary • You must worry about those who get stuck in a stage
Dealing With Change • Recognize that what is happening is normal • Employees will not move through stages quicker than managers • All low morale is an anger problem • All change produces fear • During times of change all perceptions are distorted – therefore increase information flow • “Tell the truth and you don’t have to have as nearly as good a memory” -- Mark Twain
Build A Support System • Keep as many things familiar as possible • People need stability when going through change • Grieving is normal and necessary • Build a new support system of those who will help
Coping With the Stress of Change • Take care of yourself – physically and emotionally • Be aware of the warning signals • A Body Part • Breathing • Eating Pace • Sleeping Pattern • You must have some time to be a child again • You must take time to play!