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PROFESSIONAL ETIQUITE ATYOUR INTERNSHIP SITE. Brought to you by Career Services at Alliant International University M-8. Presentation. Dress in a Manner Appropriate to Your Office Look At Others or Ask What is Appropriate Listen and Observe to Avoid Mistakes
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PROFESSIONAL ETIQUITE ATYOUR INTERNSHIP SITE Brought to you by Career Services at Alliant International University M-8
Presentation • Dress in a Manner Appropriate to Your Office • Look At Others or Ask What is Appropriate • Listen and Observe to Avoid Mistakes • Learn What is and is Not Appropriate • Ask Your Supervisor For Feedback About Your Performance • Be Prepared--Bring All Materials
Policies & Procedures • Know Company Policies & Procedures • Don’t Break Any Rules • Agree To a Work Schedule and Keep It • Give Notice of Your Absence in Advance • Don’t Be Absent Often • Be On Time
Communication Skills • Consider All Office Information Confidential • Social Interaction in the Office Should Be Kept at a Minimum • Dating & flirting is not recommended • Use Discretion When Interrupting Others • Don’t Interrupt Those on the Phone or in Meetings with Others
Communication Skills • Don’t Badmouth Your Boss or Other Employees • Answer the Phone Professionally • Avoid Office Gossip • Don’t Be Afraid To Ask For Help • Don’t Refuse To Do Something • Don’t Argue with Supervisors or Co-Workers
Personal Tasks • Computers are Not For Personal Use • Keep your Cell Phone Off • Friends and Family Members Shouldn’t Call You At Work • Do not Send Personal Emails • Personal Phone Calls Should Not Be Made
Proper Office Etiquette • If You Have Questions--Ask • If You Make a Mistake--Tell Someone About It (Don’t Cover It Up) • Don’t Talk Too Much About Your Personal Life • Don’t Make Enemies or Burn Bridges • Be Professional and Ethical At All Times • Only Take Credit for Your Work
Proper Office Etiquette • Always Be Honest • Respect Your Co-Workers • Be a Team Player, Cooperate with Others • Be Open To Suggestions and Constructive Criticism • Be Responsible for Your Actions
Have a Positive Attitude • Be Enthusiastic and Energetic and Portray Genuine Interest • Avoid Negativity • Don’t complain, be rude, disrespect coworkers, act unprofessionally, or gossip • Exceed Employers Expectations • Offer Suggestions, Become Part of the Team, Be Reliable, and Be Honest
Take Initiative • Ask for Things to Do • Ask to Attend Meetings and Events • Go Above and Beyond your Duties • Don’t Be Afraid to Ask Questions • Learn All You can About the Industry • Get in the Information Loop
Who Do I Contact If I Have Questions or Need Assistance? • Contact Career Services • For San Diego Alliant Students: • Contact Alison Bowes • abowes@alliant.edu • (858) 635-4565 • Visit the Career Center in M-8
Sample Internship Resume Jane Smith 300 4th Avenue apt. 1 San Diego, CA 92103 mobile:(619) 555-0000jsmith@gmail.com EDUCATION: Master of Arts, Industrial/Organizational Psychology, Anticipated Completion: December, 2008 Alliant International University, San Diego, CA Bachelor of Arts, Psychology & Social Behavior, 2005 University of California Irvine, Irvine, CA Associate of Arts, Psychology, 2002 San Diego Mesa College, San Diego, CA GRADUATE COURSES TAKEN: Introduction to Professional Practice Personnel & Work Psychology Organizational Behavior Organizational Theory Pro Seminar in Industrial/Organizational Psychology Cultural Diversity in Organizations Human Resource Management Work Motivation and Productivity Performance Measurement, Appraisal, & Feedback Organizational Change & Development Social Psychology in Organizations Advanced Statistics I Data Management in SPSS Principles of Research Design
Sample Internship Resume Cont’d PROFESSIONAL EXPERIENCE: Created and piloted a performance appraisal tool for expatriate managers Conducted several interviews for projects in cultural diversity, human resource management, work motivation & productivity, and organizational change & development Created a mock RFP (research for proposal) Power-point presentations for several classes in a variety of subject areas Class room e.g. case study facilitation Presentation at the WPA (Western Psychological Association, a division of the APA) Volunteer work in mentoring/tutoring, event coordination, fundraising, facilitating handicapped children and adults STRENGTHS Editing Writing Teaching Presenting International orientation Microsoft Office Suite Interpersonal communication WORK HISTORY Business English Teacher May 2005 – March 2006 XYZ Language Academy, Taipei, Taiwan • Private teacher for business professionals • Catered each class to fit students’ industries, position, and occupational responsibilities • Prepared and edited presentations for XYZ’s human resources department for overseas conferences • Edited staff handbook (mission statements, visions/goals, team-building, moral-building, etc) Intern Fall 2004 Acme Cross Cultural Community Center, Garden Grove, California