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Marketing Objectives. An objective = a target What targets do you think Ryan Air set itself when it was set up more than 10 years ago? To offer the cheapest tickets To have more destinations than its competitors To gain customer loyalty
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Marketing Objectives • An objective = a target • What targets do you think Ryan Air set itself when it was set up more than 10 years ago? • To offer the cheapest tickets • To have more destinations than its competitors • To gain customer loyalty • To ‘steal’ customers from Airlines such as British Airways
Ryanair – has it been a success story? • What they’ve done well……. • Any problems recently????????
Market Segmentation Cheap Air travel In Europe Business Travellers Luxury Air Travel World Wide cheap travel
Characteristics of Market Segmentation • One segment of a market contains consumers with similar needs and characteristics (I.e. groups) • How do businesses divide the segments up?
Ways of segmenting the market • By age • By gender • By income • By Socio economic group • Other
Exercise • Chose 2 from the list of the following products or services and identify some different segments (give the characteristics of the buyers): • Newspapers and/or magazines • Holidays • Cars • Sports and Leisure activities