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Campus Solutions Feature Pack Friend or Foe

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Campus Solutions Feature Pack Friend or Foe

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    1. Campus Solutions Feature Pack; Friend or Foe Session 27341 March 02, 2010 (03:15 PM - 04:15 PM)

    2. 2

    3. 3 The College of New Jersey State College in Ewing, NJ Primarily undergraduate liberal arts Students - 5,600 FT, 330 PT, 850 graduate Faculty - 325 full-time, 350 adjunct Staff - 675 full-time, 125 part-time Student Employees/GAs - 1,300

    4. 4 Overview/Agenda Oracles Announcement about Continuous Delivery A Few Facts about Feature Packs List of Already Released Feature Packs & Whats next Are the worth it to you? Impact of falling behind on Implementing these Our Experience with the EAP for Affiliations in FP1 Multiple Choice Ways to start Planning & Options to Catch up Where do Consultants/Partners Fit in? Summary Questions

    5. Oracles Announcement Introduction of Continuous Delivery- mid 2009 New features and functions in the Campus Solutions suite of products will be released incrementally rather than the traditional major new point release approach. (Important News from Oracle - http://www.oracle.com/us/corporate/press/021251) Bottom Line No More Expensive, Timely & Costly Upgrades! REALLY???? 5

    6. A Few Facts about Feature Packs 8.9 users must upgrade to 9.0 to get Feature Packs. Features are delivered as part of the current 9.0 code line but delivered OFF. (could be noticeable with issues with bundles 14,15,16) Feature Pack 1 & 2 are already out and again if you are up to date on bundles . YOU ALREADY HAVE THESE ENHANCEMENTS!!! So, now that you have it how do you use it??? 6

    7. Feature Packs Feature Pack 1 RVP- 7/2009 TBA Feature Pack 3 RVP- 2010 Planned CRM enhancements Hosted Payment Electronic Payment API using IB Integration to EBS Financials GL 7

    8. Were already behind There are 2 Feature Packs delivered and another 2 that are scheduled to be released before the end of 2010. If we do not start applying these soon we will end up either: A) Not applying them at all (what benefit is that? We would be better off with a major upgrade) B) Waiting until they build up then guess what ..same results (cost and resource drain) as a major upgrade 8

    9. Feature Pack 1 - Affiliations Defines the role that person has with your campus Basic: Prospect, Applicant, Student, Alumni, Discontinued More Granular: Undergraduate, Graduate ect. TCNJ liked (and needed) this because all of these affiliations have different system access so the better we could DEFINE and Tag the more accurate the data interfaced to IDM was. Would help with Help Desk troubleshooting. Would give easier , more enhanced reporting capabilities. 9

    10. Feature Pack 1 Constituent Web Service Third Party System Management and Communication /Info Sharing Notifies integrated systems when constituent data in CS is created or updated. Close to Real Time! Allows integrated systems to update a constituents information in CS, such as adding a new address or changing the constituents name. Current Major Interfaces IDM, Course Management system, Housing, Health Services, Black Board Flat files are picking up theses changes but gets messy with dups and does require coordination and management 10 Back groundBack ground

    11. Feature Pack 1- External Search Match Business Benefits Duplicate reduction Provides more complete lists of potential duplicate Ids in your entire campus environment, including Ids that reside outside the HCM database Search more than HCM Enables institution to perform searches within the external system and import the records into Campus Solutions Flexibility to search either HCM or the external system or both Maintained existing S/M user interface for maximum usability Search results show combined results of search (e.g., some results from CS and some from external data hub) 11

    12. Our Experience with the EAP Who wants to be the beta user? WE DID! EAP Program Experience What we didnt anticipate .. Even with Oracle support, it was a lot of work. Its a technical and functional effort so getting all on the same page at the same time without Backfill, Consulting, a Project Manager is challenging. (Its a mini project) Although we have Business Analysts in each area these mini projects would be impossible to implement without extra resources. 12

    13. Multiple Choice After hearing about Oracles Continuous Delivery do you .. A) Run to your Treasurer and tell her we will no longer need a million dollars to cover a future upgrade and she can spend it as he/she likes? B) Think about ways to spend the million (or less, hopefully) that will insure you implement the Feature Packs C) Do Nothing 13

    14. Begin Planning and Options Recognize that you will support and that usually costs money. The Options You may already have a team in place and ready to take on new projects- You might be good to go? Use the upgrade funding to increase Staff Lines (we already have BA positions with full plates) Hire Consultants to help with Feature Pack implementation Still MAY need Backfill for Functional Folks assuming you want the consultant to KNOWLEDGE TRANSFER Because of the module specific nature of the FPs- Backfills might not be necessary just plan around Business Process Calendar. 14 TCNJ s Plan is C) TCNJs approach is Plan the cost of a full blown upgrade then take that money (less) and inset it to do feature PacksTCNJ s Plan is C) TCNJs approach is Plan the cost of a full blown upgrade then take that money (less) and inset it to do feature Packs

    15. Questions we need to ask.. How to we determine how long it will take to implement? How many consulting hours will I need- $$$$ How many hours will the functional/technical folks be expected to dedicate? What People Tools should the Technical folks be familiar with Integration broker was used for Affiliations What about Licensing Fees? Which Feature have them. What does this mean? Will we have sufficient notice to request funding? WHO has the expertise to help implement? Oracle OR Others? RFP??? 15 First pick the ones you wantFirst pick the ones you want

    16. Where do the consultants fit in? Knowing and understanding the complexity of some of these FPs, there should be outreach from Consultants to Institutions already. Oracle does have a Managed Services component but its technical , for PFs not really the Functional Knowledge that we need. How about a Feature Pack Menu of Services? (my idea?) Implementation of Feature Pack 1 Affiliations, Constituent Web Services, External Search /Match INCLUDES: 50 HOURS onsite FUNCTIONAL consultant services (knowledge transfer) 10 technical hours- off site support A Project Plan , Business Process Document 5 hours Post Production Support COST: $25,000 16 The fact that we are almost 3 feature packs in and we still have these questions makes me feel like there need to be more connection or a plan/guidance. for us This could be a golden opportunity for Consultants. Campus Solutions Product Evolution FAQ March 2009- does mention using consultants as partners for Fps so it was thought of.The fact that we are almost 3 feature packs in and we still have these questions makes me feel like there need to be more connection or a plan/guidance. for us This could be a golden opportunity for Consultants. Campus Solutions Product Evolution FAQ March 2009- does mention using consultants as partners for Fps so it was thought of.

    17. Summary- Friend OR Foe? Oracles Continuous Delivery was developed for with the customer need in mind. (I believe this) Needs to be more of a connection or more visible connection between the Oracle Development and Consultants. We need more information to plan better how long to implement based on the complexity of the FP functional /technical ratio of staff needed to work on this (backfill) What would consulting costs be- how can I estimate/request funds Becomes so far behind that the cost of catching up will cost the same as an upgrade. (savings measurement should be done) 17

    18. Documentation that might help Statement of Direction (for forward planning) Campus Solutions Product Evolution FAQ March 2009 PeopleSoft CS9.0 Feature Pack 1,2 Value Proposition. PEOPLESOFT CAMPUS SOLUTIONS FEATURE PACK 1: CONSTITUENT MANAGEMENT Oracle Lifetime Support Policy Blogs- Dave Baugh , Curtis Barnes New ones: (not related) Business Process Maps & Entity Relationship Diagram 18

    19. 19 Questions?

    20. 20 Contacts Nicole Parkman Interim Director, Enterprise Applications The College of New Jersey E-mail: Parkman@tcnj.edu

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