fedrooms offers 2 programs for tmcs

3. FedRooms Today�. Rates loaded and accessible in the GDS under XVU and commissionable program under XVC XVC is for agent initiated reservations only More then 8600 accepted properties 78% Transient 13% Extended Stay 9% International 64% LRA, 36% NLRA 62% At per diem, 38% Below per diem 2009 Hoteliers started floating rates with FedRooms rate as a cap Help-Desk for all stakeholders Bi-weekly feeds to E-GOV Travel vendors and TMCs/CTOs as requested

4. Rate Loading and Auditing process � Industry Leading

5. What Percentage of Government Hotel Bookings are Initiated by a TMC/CTO?

6. Distribution by Booking Channel

7. Booking Channel Percentages Government Best Practice Corporate Model

8. Why?

9. What We Have Heard: From Travelers: Travel Counselors are not offering hotels Traveler perception: Travelers are not getting the lowest rate when booking through a TMC/CTO Counselors know little about the destinations and are not able to provide the information they need Travelers do not know where they have to stay at the time they make their air/car reservation Concerned additional fees incurred when calling back to book hotel

10. What We Have Heard: From You: Government agencies negotiate their own �hotel deals,� and travelers must go through a local contact to book Travel counselors do not have the tools to effectively and efficiently directionally sell hotels Travelers want to book hotels on their own to secure hotel frequent guest points

11. How can FedRooms help?

12. FedRooms Rate Guarantees Accepted properties: Rates at or below per diem Cancellation policy of 4pm day of arrival for U.S. hotels; 24 hours (or less) for hotels outside the U.S. No early departure fees All U.S. and U.S. territory hotels FEMA certified Compliant with American�s with Disabilities Act (US hotels)

13. FedRooms Rate GuaranteesContinued Accept Government charge cards No Minimum Stay requirements No deposit required No additional booking fees Walk policy If hotel is unable to honor reservation, the hotel will, at its expense, secure a comparable room at a comparable, FEMA-approved property and will provide transportation and a phone call

14. Travelers Value Proposition Easy Choice Near Business Locations Meets Quality Standards Reward Point Accrual Standard amenities offered by property applied to FedRooms bookings Breakfast, Internet, etc. Discounts available for: personal/leisure/family and GOV contractors

15. GDS Availability Entries

16. Why is it important to include XVU and XVC in availability entries?

17. Availability Examples HOD1113�XVU�XVC/20SEP-2NT1/RC-G� ** DOUBLE CLICK ON HOTEL NAME FOR MAPS AND PHOTOS ** ** DIRECT CONNECT AVAILABILITY ** ** EMBASSY SUITES RESPONSE ** ES0001113 EMBASSY STE SAN DIEGO BAYDWNTN SAN ADDR- 601 PACIFIC HWY 20SEP - 2NT1 SAN DIEGO CA 92101 SAN DIEGO CA PHONE- 1-619-239-2400 ** SELL 0H1�LINENBR FAX- 1-619-239-1520 TAXES- 12.57PCT T RATING- NTM 3 CROWN 1 FEDROOMS 137.00USD GUAR /C-4P 2 ROOM SUITE-2 DBL BEDS CITYVIEW-NONSMOKING COMP COOKED TO ORDER BRKFST-EVENING RECEPTION 2 FEDROOMS 137.00USD GUAR /C-4P 2 ROOM SUITE-1 KING BED CITYVIEW-NONSMOKING COMP COOKED TO ORDER BRKFST-EVENING RECEPTION 6 US GOVERNMENT 137.00USD GUAR /C-24H 2 ROOM SUITE-2 DBL BEDS CITYVIEW-NONSMOKING HOD68092�XVU�XVC/20SEP-2NT1/RC-G� ** DOUBLE CLICK ON HOTEL NAME FOR MAPS AND PHOTOS ** ** DIRECT CONNECT AVAILABILITY ** ** HOLIDAY INN RESPONSE ** HI0068092 HOLIDAY INN EXP FORSYTH I 75 ATL ADDR- 520 HOLIDAY CIRCLE 20SEP - 2NT1 FORSYTH GA 31029 FORSYTH GA PHONE- 1-478-994-9697 ** SELL 0H1�LINENBR FAX- 1-478-994-3594 TAXES- 12PCT RATING- NTM 2 CROWN 1 FEDROOMS 70.00USD GUAR /C-6P 1 KING BED LEISURE NONSMOKING WITH FREE HIGH SPEED INTERNET 27 INCH TV WITH EXPANDED CABLE CHANNELS 2 PHONES ALARM CLOCK 7 UNITED STATES GOV ID REQ 80.00USD 6PM /C-6P GOVT ID REQUIRED AT CHECKIN RATE GOOD ON GOVT 1 KING BED LEISURE NONSMOKING WITH FREE HIGH SPEED INTERNET

18. More Availability Examples MT� ** DIRECT CONNECT AVAILABILITY ** ** BEST WESTERN INTL RESPONSE ** BW0041486 BEST WESTERN DANVILLE INN AVP ADDR- 79 OLD VALLEY SCHOOL ROAD 20SEP - 2NT1 DANVILLE PA 17821 DANVILLE PHONE- 1-570-275-5750 ** SELL 0H1�LINENBR FAX- 1-570-275-9310 TAXES- 9 PERCENT RATING- NOT AVAILABLE 1 FEDROOMS 70.00USD GUAR /C-6P 2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR, HAIR,IRON,CONTINENTAL BREAKFAST 2 FEDROOMS 70.00USD GUAR /C-6P 2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR, HAIR,IRON,CONTINENTAL BREAKFAST � 11 GOVT RATE*SHOW ID AT CHK IN 90.00USD GUAR /C-6P 2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR, HAIR,IRON,CONTINENTAL BREAKFAST HOD*1� ** DOUBLE CLICK ON HOTEL NAME FOR MAPS AND PHOTOS ** ** DIRECT CONNECT AVAILABILITY ** ** SYNXIS RESPONSE ** YX0009397 DANBURY PLAZA HOTEL DXR ADDR- 18 OLD RIDGEBURY ROAD 20SEP - 2NT1 DANBURY CT 06810 I84 PHONE- 1-203-7940600 ** SELL 0H1�LINENBR FAX- 1-203-7987735 TAXES- 12PCT TTL RATING- NTM 3 CROWN 1 FEDROOMS 76.00USD GUAR /C-6P C TTL TAX 18.24 APPROX. TOTAL PRICE 170.24 USD INCLUDES TAXES AND SURCHARGES 2 DOUBLES ACCESSIBLE 2 FEDROOMS 76.00USD GUAR /C-6P C TTL TAX 18.24 7 BEST AVAILABLE RATE 125.00USD GUAR /C-6P C TTL TAX 30.00 APPROX. TOTAL PRICE 280.00 USD INCLUDES TAXES AND SURCHARGES �

19. FedRooms.com ETC/TMC/CTO

20. FedRooms is Your Partner TMC Agent Webinars Educational sessions targeted for Agent population TMC/CTO Council Volunteers needed for co-chairs First meeting to be held in October, then quarterly

21. Thank you!