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Keynote related to the Complexitools book by Niels Pflaeging and Silke Hermann, to be published March 2017
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Agile Consor,um Conference Brussels. 23.02.2017 @NielsPflaeging @complexitools How to (re)vitalize work and make en3re organiza3ons fit for a complex world. Faster than you think
Top BoBom
Innova,on Crea,vity Idea
? ?
Data Informa,on Knowledge
Data Informa,on Knowledge Mastery
Data Informa,on Knowledge Mastery prac,ce study “make sense” “make knowledge”
Tools Complexitools
Process Project
Top BoBom
Individual Rela3onship
Outside Inside
Informal Structure Power: Influence Value Crea3on Structure Power: Reputa,on Formal Structure Power: Hierarchy
Theory Y Theory X
Theory X ALtude Peopledislikework, finditboring, andwillavoiditiftheycan Leadership Peoplemustbeforcedorbribed tomaketherighteffort Responsibility Peoplewouldratherbedirectedthan acceptresponsibility (whichtheyavoid) Mo3va3on Peoplearemotivatedmainlybymoney andfearsabouttheirjobsecurity Crea3vity Mostpeoplehavelittlecreativity-exceptwhenit comestogettingaroundrules
Theory Y Theory X ALtude Peopledislikework, finditboring, andwillavoiditiftheycan Peopleneedtoworkandwant totakeaninterestinit. Underrightconditions,theyenjoyit Leadership Peoplewilldirectthemselves towardsatargetthattheyaccept Peoplemustbeforcedorbribed tomaketherighteffort Responsibility Peoplewillundertherightconditionsseek andacceptresponsibility, Peoplewouldratherbedirectedthan acceptresponsibility (whichtheyavoid) Mo3va3on Undertherightconditions,peoplearemotivated bythedesiretofulfilltheirownpotential Peoplearemotivatedmainlybymoney andfearsabouttheirjobsecurity Crea3vity Mostpeoplehavelittlecreativity-exceptwhenit comestogettingaroundrules Creativityandingenuityarewidelydistributed andgrosslyunderused
Industry Retail It is possible Services Governmental/ NGOs
Law §1 §2 §3 §4 §5 §6 §7 §8 §9 §10 Decision-‐making §11 Resource usage §12 Coordina3on Beta Connectedness Cells Leadership Result culture Fit Intelligence flow Rela,ve Targets Sharing Preparedness Consequence Purpose-‐driven Market dynamics Alpha not Dependency not Departments not Management not Duty fulfillment not Maximiza,on not Power accumula,on not Top-‐down prescrip,on not Incen,ves not Planning not Bureaucracy not Status-‐oriented not Commands Freedom to act Responsibility Governance Performance climate Success Transparency Orienta3on Recogni3on Mental presence
Industrial Age Mechanis,c, dead Divided, individualizing Work the people Top-‐down, managed, steering In parallel, in line Centralized, efficiency-‐oriented Knowledge Age Systemisch, lebendig Systemic, alive integrated, team-‐based Work the work Outside-‐in, led With-‐each-‐other-‐for-‐each-‐other Decentralized, complexity-‐robust
Agile Consor,um Conference Brussels. 23.02.2017 @NielsPflaeging @complexitools How to (re)vitalize work and make en3re organiza3ons fit for a complex world. Faster than you think