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How to Handle Negative Reviews Without Hurting Your Chiropractic Practice

Handle negative reviews professionally by staying calm, investigating the issue, and responding with empathy. Address concerns publicly while showing a commitment to improvement, and follow up privately to offer a resolution. Encourage satisfied patients to leave positive reviews to balance feedback. Clear communication about treatment plans and costs helps set expectations, while delivering exceptional service prevents future complaints.

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How to Handle Negative Reviews Without Hurting Your Chiropractic Practice

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