What is Deloitte Consulting?

1. What is Deloitte Consulting? Created August 5, 2004

2. Agenda • Who is Deloitte? • What do we do? • Where do you fit in?

3. Who is Deloitte?

4. Who are we? • A force to be reckoned with!

5. Who are we? • We are business performance consultants focusing on CXO consulting – the alternative to the traditional strategy boutiques & technology monoliths.

6. Advise Advise Execute Execute Implement Implement Operate Operate McKinsey Bain BCG Towers Perrin Mercer Watson Wyatt Deloitte Consulting Accenture IBM BearingPoint Capgemini Infosys Wipro Tata Our Market Position

7. What do we do?

8. What do we do? • Help clients make major strategic decisions and implement business operations improvements. • We work hand-in-hand with our clients to make their business run better. Strategy & Operations • Corporate Strategy • Mergers & Acquisitions • CFO Services • Operations Excellence • Program Leadership • Customer & Channel Strategy (CCS) • Supply Chain Strategy • Business IT Strategy • Help clients achieve exceptional business performance through their people by providing change, learning, human resources, and performance management services. Human Capital • Human Capital Strategy and Metrics • Change and Learning • HR Operations and Technology • Total Rewards • Actuarial & Insurance Consulting • Help clients implement enterprise applications that capture the information clients need to make decisions and collaborate with other companies. Enterprise Applications • Program Management • Business Process Redesign • Business Case Analysis • Vendor Evaluation • Wide variety of technology related roles for leading package vendors (including Siebel, SAP, PeopleSoft and Oracle) • Help clients’ IT organizations solve business challenges through the integration of technology – as discrete services and comprehensive solutions. Technology Integration • Development Services • Enterprise Connection Services • Technology Architecture Services • Information Dynamics • IT Transformation • Inter-Networking • Enterprise Systems Management & Security • Help clients manage their IT functions and business processes so they can focus on core competencies and hone competitive strengths. Outsourcing • Technology Outsourcing • Business Process Outsourcing

9. U.S. Consulting – Industries and Segments We make strategic choices about where we play. The U.S. Consulting Function is aligned with the U.S. D&T Segments. U.S. Consulting will focus on a subset (indicated in bold). Consumer Business Financial Services Manufacturing Health Care & Life Sciences Public Sector • Consumer Services • Retail, Wholesale & Distribution • Consumer Product Manufacturing • Hospitality: Gaming & Casinos • Banking • Insurance • Securities/Capital Markets • Investment Management • Real Estate Capital Markets* • Aerospace/Defense • Automotive • Process Industries • General Manufacturing • Health Plans • Health Care Providers • Life Sciences • Federal / National & State Gov’t • Defense • Health & HumanServices • Local Government • Education • Not-for-Profit • Government-Operated Transportation* TMT Energy Real Estate Aviation & Transport Services(1) 41 U.S. D&T Segments; 21 U.S. Consulting Focus Segments • High Technology Manufacturing • Publishing, Media & Entertainment • Telecommunications • Oil & Gas • Regulated Utilities • Mining • Power Generation • Water & Waste Water • Construction • Real Estate Capital Markets • Hotel & Resort Owners • Real Estate* • Air Transportation • Water Transportation • Rail Transportation • Leasing • Trucking & Logistics * U.S. Consulting will not map people to these Segments. Included in list for financial reporting purposes only. (1) Aviation & Transportation Service Industry Segments are supported and managed by the Manufacturing Lead

10. How do we do it differently?

11. Our Culture • Non-hierarchical • Encourage consultants at all levels – from Business Analysts to Partners - to participate in all aspects of decision making during client engagements • Community • Support the communities where we live and work. Beyond financial contributions made by the firm, thousands of our people volunteer for hundreds of worthwhile causes • Diversity • Embrace diversity, which includes everyone, by implementing progressive practices which place a strong emphasis on recruiting, retaining, advancing and developing minorities and women • Your office • Frequent office events providing meaningful connection and mentoring opportunities for our people

12. Consulting Benefits & Challenges • Travel • Exposure to wide variety of industries and company cultures • Project-oriented assignments • Opportunity to work with experienced consultants and clients • Work with highly motivated, intelligent people • Resume builder • Career Path Accelerator • Building a Network • Developing a broad skill set that is current to the market • Required to re-invent yourself over your career • Long hours and Long-distance relationships • You manage your career • Dynamic schedule • Competitive salaries • High expectations from client

13. Where do you fit in?

14. Are we a match? • The Expectations • Accelerated learning curves • Accurate qualitative and quantitative analysis • Development of research skills • The Role • We work as members of our consulting project teams. Although responsibilities vary from project to project, the assignments below are representative of a typical analyst role. • Research business best practices • Perform financial and competitive analyses • Solve problems and provide creative insight • Conduct client interviews • Develop reports and analysis • Participate in and lead presentations to clients • Proficiency in leveraging software tools • Strong work ethic • Plan and execute knowledge transfer sessions with clients • Foster intra/inter-office and external networks • Provide research to enhance firm’s knowledge repository • Help in the creation of sales proposals

15. Q&A