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Aldiablos Infotech Pvt Ltd BPO Services - A Transformational

Business Process Outsourcing occurs when an organization turns over the management and optimization of a business function, such as accounts payable or purchasing, to a third party that conducts the activity based on a set of predetermined performance metrics. – Computer World

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Aldiablos Infotech Pvt Ltd BPO Services - A Transformational

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  1. Welcome to Aldiablos Infotech Pvt. Ltd. Knowledge Services …Helping you upgrade your capabilities

  2. BPO: A Transformational Strategy • Definitions • DEFINITION: Business Process Outsourcing occurs when an organization turns over the management and optimization of a business function, such as accounts payable or purchasing, to a third party that conducts the activity based on a set of predetermined performance metrics. – Computer World • DEFINITION: Transformation a : to change in composition or structure b : to change the outward form or appearance of c : to change in character or condition: - Webster’s • Trend: BPO Market will grow to 146 billion dollar industry by 2008 – Forrester

  3. Business Transformation • Transformation is About Change, It’s About Business Improvement • Better Delivery – Products & Services • Better Processes – Streamlined & Clean • Lower Costs – Business & IT Services • Greater Flexibility To Grow The Business • Consolidation – Fewer Moving Parts • Increased Share Holder Value • “Work for what you believe in.”

  4. BPO is A Transformation Strategy • Transformation is About Change, It’s Not Repeating Or Replicating Today’s Limitations & Issues • BPO is Transformation • Delivers Better Processes – Facilitates Today's Business Objectives, Best Of Breed • Delivers Modern Applications – No More Piecing Together Disparate Packages • Delivers End To End Well Configured Components – Common Look and Feel Across All Products • Delivers Time To Market and Lower Cost

  5. BPO Transformation • BPO Transforms When: • You Derive Value From Every Aspect Of The Business – Not Just An IT Solution. • Deliver The Business Consistently Across Products – Fewer Resources Required. • Business Processes Align With Business Objectives. • Legacy Maintenance No Longer smother Business Growth. • Business Results are Improved. • BPO is Less Effective When: • Outsource The Business, Focused Only On The Savings From Labor Arbitrage . • Haven’t Driven Savings From All Aspects Of The Business. • Replicate The Deficiencies Under The Management Of Others. • Viewed As A Technology Solution. • You Haven’t Positioned Your Business For Growth And Business Results are Not Self Evident.

  6. Why BPO As A Transformation Strategy • BPO is a Bundled Approach To Transformation – Processes, Technology, Service & People • Legacy Applications are So Intertwined Within A Company’s Infrastructure That Change Becomes More Difficult And More Expensive • BPO Strategy Focuses On Core & Non Core Functions By Bundling Technology, Business Process Improvement, Re-Engineering And Productivity Improvements Implemented As A Program In One Box • BPO Transformation is a fundamental Change From Legacy Business Problems And Legacy Applications To Best Of Breed Business Processes And Modern Technology Platforms.

  7. Aldiablos Infotech Pvt. Ltd. 101.Mauryansh Elanza, Nr. Parekh Hospital, Shyamal Cross Roads, Ahmedabad – 380015 Gujarat.(INDIA). M: 8154003013 Email: it1@aldiablos.com Website: www.aldiablos.com

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