2009 Annual Business Meeting HACC Wildwood Conference Center Wednesday, December 9, 2009

1. 2009 Annual Business Meeting HACC Wildwood Conference Center Wednesday, December 9, 2009

2. Annual Dinner Monday, March 8th, 2009 Harrisburg Hilton & Towers

3. Summary of Revenue & Expenses • 10/30 year to date2009 Budget • Total Revenues: 2,445,352 2,752,611 • Membership Dues • Pledges • Events • Projects & Fees • Total Expenses: 2,148,497 2,748,576 • Salaries & Benefits • Events • Rent, Maintenance, Utilities, Taxes • Professional Fees & Project Costs • Advertising & Marketing • ___________ ________ • Total Net Revenue: 296,855 4,035

4. Retiring Board Members • Gregg Schwotzer – Crossgates, Inc • Mark Campbell – Swarthmore Group • Ken Shutts – Penn National Insurance • Don Schin – ActionCOACH • Catherine Walters – Saul Ewing • Bill Krenz – HP • Mike Murchie – M & T Bank (past chair)

5. New Board Members • Tom Dilworth – M & T Bank • Lisa Stokes – BRP Entertainment • Nancy Sacunas – Sacunas Integrated Communications • Bob Brandon – Penn National Insurance • Manny Evans, Holy Spirit Hospital • Art Pursel – HP • Frank Quigley – Hollywood Casino at Penn National • Officers • Chair – Dr. Madlyn Hanes, Penn State, The Capital College • 1st Vice Chair – Terry Lehman • 2nd Vice Chair – Maryann Chiavetta • Treasurer – Mike Fiaschetti, Highmark Blue Shield • Secretary – Laura Williams, Giant Food Stores, LLC • RRP – Bub Manning, The Quandel Group, Inc. • CREDC Chair – Chip Brown, McClure Co. – • Mechanical Contractors • Past Chair – Sandi Loy Bell, Skelly & Loy, Inc • President & CEO – David Black, HRC/CREDC

6. By Laws Change • Purpose is to allow voting via telephone or email by the membership, technically described as proxy voting in the by-laws.

7. Your Investments in the Chamber & CREDC: • Exposure for Your Business – • Opportunities to Network! • Phone Calls: 9,000+ • Website Visits: 146,000 • Network, Network, Network • Events: 80+ w/ 13,000+ attendees • Over 5,000 reached every week with e-gram • Diplomats & Ambassadors • 682 Businesses Personally Contacted • Ribbon Cuttings: 32 • Media Hits: 500+ • Radio, Television and Print • Membership Directories: 5,000

8. Your Investments in the Chamber & CREDC: • Your Voice in Government • Full Time Government Relations Manager • 2 Registered Lobbyists • Exceptional knowledge of players & process • 2009 Focus • Card Check • Support meaningful Health Care Reform • Quality, accessibility, affordability • State Budget – no increase in sales, PIT or CNI • Power of Numbers • DC Trip with Lancaster & York Chambers • Getting Involved • HRC/PAC contributions to successful candidates • Focus on PA General Assembly and issues

9. Your Investments in the Chamber & CREDC: • Chamber Business Women • Dynamic New Program • 4 Events in 2009 • 400+ Attendees • Business Women’s Forum • Leading in Regional Collaboration with Chambers • Over 900 Attendees • Business Diversity Initiative • 20% of CREDC Loans to Minorities & Women • EDS Seminar Series • Business Diversity Works Conference – 400+ attendees • Support and Collaboration with Other Chambers • Hispanic Chamber • African American • Gay & Lesbian Chambers • Opportunities for Mentorship • One-on-one meetings and referral service

10. Your Investments in the Chamber & CREDC: For Every $1.00 in Dues Paid; $2.60 was spent on Member Activities Return on Investment: nearly 3 to 1

11. Your Investments in the Chamber & CREDC: • Finished the demolition, reconstruction and closed on the sale of the Charles D. Snyder & Son Project at 10th & Walnut St.

12. Your Investments in the Chamber & CREDC: • Received approval from DCED for the Keystone Opportunity Zone projects in Harrisburg & Steelton • Busy business lending year: • $9 M in Business Financing & Projects • 23 Projects • $11.6 M in Bank & Equity Participation • 215 Jobs created & retained

13. Your Investments in the Chamber & CREDC: • Murata: • 10 Companies, 84 employees • International Soft Landings Certification • Since 2001 • $70 M in state & federal funding packaged • $280M Economic Impact • Over 10,800 jobs created & retained

14. Your Investments in the Chamber & CREDC: Every $1.00 Invested (Pledge) in CREDC Campaign Returned $42.00 ROI= 42:1

15. Retiring Board Members • Fredrika McKain • – Institute for Cultural Partnerships • Barry Deaven – Hershocks, Inc. • Harrison Bink – Bink Partnership, Inc. • Andy Klinger – PNC Bank

16. New Board Members • Sharon Ryan – Dasher, Inc. • Steve Schappe – Penn State Harrisburg, The Capital College • Tom Wilson – K & W Engineers & Consultants • Bob Marquette – Members 1st Federal Credit Union

17. Officers • Chair – Chip Brown, McClure Company – Mechanical Contractors • 1st Vice Chair – Gary Stouffer, Rettew Associates • 2nd Vice Chair – Sue Pera, Cornerstone Coffeehouse • Treasurer – Aji Abraham, Capital BlueCross • Secretary – Jim Nulton, PPL • Chamber Chair – Dr. Madlyn Hanes, Penn State • Harrisburg, The Capital College • Past Chair – Kelly Powell Logan, AES/PHEAA • President – David Black, HRC/CREDC

18. 2010 Priorities • Helping Members thrive or survive a tough economy • Chamber/CREDC affordable means of marketing • Chamber/CREDC great source of information/resources • Chamber/CREDC government relations • Getting the organization through challenging times • We need your help with membership and sponsorships • Budget is down 10% • Staff is smaller and more sacrifices have been made • We will make our 2009 numbers – • Remember in these times even is the new great! • Planning for the future • Fiscal, program and fulfilling our mission • Celebrating the Past, Building the future • New approaches! Stay tuned for more about summer picnic

19. WE DO STUFF!