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Barriers to Effective Communication

Barriers to Effective Communication. What are they? What to do?. Inappropriate abstraction. Too High Too Low Choose the appropriate level. Inference-Observation Confusion. How does the process work? Person makes inference Fails to recognize it Acts certain Correctives?

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Barriers to Effective Communication

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  1. Barriers to Effective Communication What are they? What to do?

  2. Inappropriate abstraction • Too High • Too Low • Choose the appropriate level

  3. Inference-Observation Confusion • How does the process work? • Person makes inference • Fails to recognize it • Acts certain • Correctives? • Detect inference (Source, Scope, Time) • Calculate Risk • Get more date

  4. Bypassing • Def. - Miscomm. Pattern which occurs when the sender & receiver miss each other with their meanings. • Same words - Different meanings • Different words - Same thing • Problems • Apparent agreement • Apparent disagreement

  5. Bypassing cont. • False assumptions • Words have mono-usage • Words are the creators of meaning • Correctives • Be person-minded not word-minded • Paraphrase • PTA & POA • Understand context

  6. Stereotypes & labels • Printing term • Become sensitive to differences • Focus on uniqueness • Index

  7. False polarization • Confusion between contradictories and contaries • Consequences • Deluding Ourselves • Deluding Others • Correctives • Detect contrary • Use how-much index

  8. Links in the comm. chain • Meaning is obscured • Highlight • Delete • Assimilate • Correctives • Go to the source • Delay formation of conclusions

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