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Barriers to Communication. Barriers to Communication. Why you can’t deliver the message…. Four Types of Barriers. External. External Barriers. Begin outside the listener somewhere in the environment. External Barriers. True Noise Any sound that distracts from the message.
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Barriers to Communication Why you can’t deliver the message…
Four Types of Barriers • External
External Barriers • Begin outside the listener somewhere in the environment.
External Barriers • True Noise • Any sound that distracts from the message
External Barriers • True Noise • Sensory Stimuli • Messages received by other senses
External Barriers • True Noise • Sensory Stimuli • Overload • Overwhelming amounts of stimuli
Four Types of Barriers • External • Listener (Internal)
Listener (Internal) Barriers • Begin inside the listener
Listener (Internal) Barriers • Boredom (Daydreaming) • Lag time between volume and processing
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Tune out info because it is common
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Planning what you will say next
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Opinionatedness • Hear only what you want to hear
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Opinionatedness • Prejudice • Minds are closed to ideas expressed
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Opinionatedness • Prejudice • Lack of Interest • No sense of connection with message
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Opinionatedness • Prejudice • Lack of Interest • Listening to Easy Messages • Avoid trying to take in difficult or new information
Listener (Internal) Barriers • Boredom (Daydreaming) • Laziness (Common Trap) • Waiting to Speak • Opinionatedness • Prejudice • Lack of Interest • Listening to Easy Message • Physical Challenges • Anything from the inside that distracts- think cold, sick, hungry
Four Types of Barriers • External • Listener (Internal) • Speaker
Speaker Barriers • Distractions come from the sender
Speaker Barriers • Appearance • Overall looks- including age, sex, color
Speaker Barriers • Appearance • Mannerisms • Behavior during delivery
Speaker Barriers • Appearance • Mannerisms • Power • Intensity and strength mask the message
Speaker Barriers • Appearance • Mannerisms • Power • Credibility • Give too much credit based on title
Speaker Barriers • Appearance • Mannerisms • Power • Credibility • Message • The unbelievable and unexpected
Speaker Barriers • Appearance • Mannerisms • Power • Credibility • Message • Vocal Quality • The tonal notes are distracting
Four Types of Barriers • External • Listener (Internal) • Speaker • Cultural
Cultural Barriers • Distractions based on race
Cultural Barriers • Prejudice • Speaking Style • Source Credibility • Nonverbals • Accents
Four Types of Barriers • External • Listener (Internal) • Speaker • Cultural
Barriers to Communication Why you can’t deliver the message…