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NSU Partnership with Libraries in Latin American and the Caribbean. Johanna Tuñon & Laura L. Ramirez. Nova Southeastern University. 1972 distance education; 1983 online Enrollment of 18,000 in Florida, US & abroad Site-based masters and doctoral programs in business and education
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NSU Partnership with Libraries in Latin American and the Caribbean Johanna Tuñon & Laura L. Ramirez
Nova Southeastern University • 1972 distance education; 1983 online • Enrollment of 18,000 in Florida, US & abroad • Site-based masters and doctoral programs in business and education • Bahamas, Dominican Republic, Jamaica, Panama, and Venezuela • Online graduate degree programs in business, education, and computer science
Library, Research and Information Technology Center • Fort Lauderdale, FL • Provides quality library services • International programs raise new considerations, challenges and concerns • Ensuring equivalent library services to • distance students • international distance graduate students
Local Library Agreements • Allow students to use local libraries • Agreements in Dominican Republic and Venezuela • Collections usually do not support doctoral research • Cost can be prohibitive • Competition
Branch Libraries • Bahamas, Jamaica, and Panama • Established in 1998 following SACS recommendations • Budget of $40,000 per site for books and journals • Staffed by professional librarians • Small collections; too distant for some
Document Delivery Services • Up to 25 items per week, including • Photocopies of articles • Books • Microfiche • International postal system; customs • DHL and Federal Express • Wayne State University and University of Michigan do not deliver internationally
Document Delivery Solutions • British Library • Document Supply Centre • Prospero • ILLiad
Online Access Problems • 200 online databases, some full-text • WilsonWeb • ProQuest • ERIC E*Subscribe • netLibrary • Full-text can vary • Business as much as 75% • Social Sciences only 25-30%
Bibliographic Instruction • Reference Services through • Toll-free number • Email • Instruction in a variety of formats • Online tutorials • On campus orientation • Travel to sites
Language Barriers • Classes in Venezuela begun in Spanish; transition to English • Spanish instruction • English resources • Brazil • Completely in Portuguese • No commercial databases • Dominican Republic
Cultural & Political Sensibilities • Foreign procedures, resources, systems • Limited library support • Stigma of distance education • Remedial • Older students • Library instruction can help mitigate fears
Conclusions • Equivalent services is the goal • Online articles, e-books, & other resources has helped • Serious limitations & problems need to be addressed
Contact: Johanna Tuñon Head of Distance and Instructional Library Services tunon@nova.edu Laura L. Ramirez North Miami Beach Branch Librarian lucio@nova.edu NSU Electronic Library http://www.nova.edu/library