Leading your First Team

Management & Leadership Map Please click on the coloured circles for more information Leading your First Team Ward Leaders’ Development Programme Mentoring Foundation Management Coaching Duty Senior Manager Development Programme Intermediate Management 360 Care Group Management Development CareerSupport Bespoke Courses DivisionalLeadership ClinicalAcademy ~ Other Opportunities ~ King’s Fund& other Charities South Central SHA & NESC Further/Higher Education NHS Institute for Innovation & Improvement Funding May 2010

Leading your First Team Designed for: individuals new to leading a group of employees for the first time who will not usually be part of the processes to recruit or conduct development reviews. Also existing team leaders wanting to develop or refresh their skills You already need: No previous training or experience required Content Outline: Teamwork, Effective Communications, Role Responsibilities, Getting the best from people Duration: Tailored to need, so 1 – 3 days More Details: See Course Bookings link on IDEAL home page Return to Diagram

Foundation Management (FMC) • Designed for: • any employee moving into a first management position in which they will be responsible for delivering a service • Accredited by the Chartered Management Institute leading to a Level 3 Introductory Certificate in Management award • You already need: • To be involved in staff recruitment & appraisal • To have some financial responsibility • Content Outline: • Personal development planning, customer service, information analysis and communication, planning and resources, establishing working relationships, performance management, report writing • Duration: • 5 days • More Details: • See Course Bookings link on IDEAL home page Return to Diagram

Intermediate Management (IMC) • Designed for: • Any manager who has been in a management position for 18 months or more and has demonstrated the ability to move into middle management. • Accredited by the Chartered Management Institute leading to a Level 4 Introductory Diploma in Management award • You already need: • To have financial responsibility for the delivery of a service • To have some strategic planning responsibility • Content Outline: • Personal development in the role of manager, analysing and using information, planning to meet stakeholder resource requirements, recruitment and selection, promoting quality, developing colleagues, dealing with poor performance, structuring a formal report • Duration: • 7 days • More Details: • See Course Bookings link on IDEAL home page Return to Diagram

Bespoke Courses Overview: An event, programme or course specifically-tailored for a particular group/area, even individual or to achieve a particular outcome can be the most appropriate development. IDEAL has the expertise to design and deliver to meet your needs. Please contact: Jane Field x 5060 Bruce Marshall x 8900 Caroline Nesbitt x 4072 or all via email Return to Diagram

Ward Leaders’Development Programme Designed for: RNs who are Ward/Department Managers, Specialist Nurses or working at this level. Specifically designed to meet the development needs of this large and essential group within SUHT, it comprises a variety of opportunity which should all be accessed as part of an individual’s broad personal development in a role which expects much in this influential leadership position. Participation should be prioritised and identified in PDP and it is anticipated that an individual will have accessed and made full use of the entire programme within three years of attaining a Band 7 post. Please discuss with your Matron! Duration: Two year rolling programme More details: Contact your Matron for more detail Book via debbi.plumbley@suht.swest.nhs.uk Return to Diagram

Duty Senior Manager Development Programme • Designed for: • All senior managers (site, care group, divisional and executive level who participate in the duty manager rota. All elements of this programme are mandatory for managers who undertake these responsibilities. • Content Outline for 09/10: • Fire • Intensive communication masterclass • Influencing, negotiating and motivating under pressure masterclass • Identifying and responding to a terrorist incident • Additional session with ambulance service under development • Duration: • Rolling programme • More details: • Book all modules via Debbi.Plumbley@suht.swest.nhs.uk Return to Diagram

Care Group Management Development • Overview: • 2-day programme • Ongoing programme of shorter sessions responsive to the development needs of the group but typically might include facilitated discussion sessions, learner Sets and masterclasses • Designed for: • Care Group Management Teams (all disciplines), Clinical Leads & other Senior Specialists • More Details: • Debbi Plumbley x 6617 Return to Diagram

Divisional Leadership A programme of events is currently being discussed and shaped with a provisional launch date in early 2010. 16 January 2010 ‘Leadership in Challenging Times’ Return to Diagram

Clinical Academy ‘leadership excellence making a difference’ The Clinical Academy Welcome to this facilitative ‘structure’, launched September 29th 2010, to bring together outstanding leaders from across the disciplines to share and build on good practice and learning with their peers and to actively develop their leadership qualities and behaviours so that they can shape and deliver innovation and change with energy and enthusiasm in the context of assuring both the safety of and the highest standards of care for all our patients. For more detail, please contact caroline.nesbitt@suht.swest.nhs.uk Return to Diagram

Mentoring • Overview: A multi-professional scheme available to all members of staff to support your development • Mentoring is automatically offered to: • all new-comers in senior positions (Band 7 & above) • new Medical Consultants • new Nurse Consultants • new AHP Consultants • You will be linked with a trained mentor, not necessarily from your particular specialism • More Details: • Mentoring Scheme • Coaching & Mentoring Strategy • Caroline Marshall x 6720 • Nisha Ross x 8679 Return to Diagram

Coaching • Overview: • Coaching is a particular type of structured discussion with a trained coach. It aims to help an individual set or regain their own direction. • Available to any employee • Trained in-house coaches • Access to external coaching • Referral by self, Line Manager, Occupational Health, HR • Link with Career Support • Access to psychometric profiling tools • More Details • Coaching & Mentoring Strategy • Caroline Marshall x 6720 • Caroline Nesbitt x 4072 Return to Diagram

360o Feedback • Overview: • On-line feedback delivered one-to-one by a trained Facilitator about an individual's behaviours and performance from the individual themselves and the people who work with them • Can usefully link into current Appraisal/Development Review system • Designed for: • Personal development by enhanced awareness of how others see you. Currently available for Medical Consultants, RGNs, Midwives, AHPs & Healthcare Scientists and Managers. • (Questionnaire for use by Staff in Bands 1 – 4 currently being developed.) • More Details: • 360 Feedback • Caroline Marshall x 6720/Groupwise • Caroline Nesbitt x 4072/Groupwise • NB • Leadership Qualities Framework (LQF) 360 is also available • http://www.nhsleadershipqualities.nhs.uk/ Return to Diagram

Career Support Service • Who can use this service? • Our services are available to all staff including: • • all doctors • • volunteers • • all medical students • How can we help? • As a user of the career service you can expect guidance and support to help you to: • • make realistic decisions about your next steps • • explore comprehensive information about health service occupations • • have an opportunity to have a confidential discussion with an impartial in-house career support specialist • • Advice on topics such as: • o NHS careers • o career/education/training options • o identify sources of info • o search for career/education/training opportunities • o write a CV/complete a paper/online application form • o write covering letters • o maximise your chances of being successful in an interview Next Return to Diagram

Career Support Service We offer: • A comprehensive and up-to-date website both for medical and non-medical careers • Individual guidance • Booklets on a wide range of NHS careers which can be taken away Useful websites: www.nhscareers.nhs.uk www.stepintothenhs.nhs.uk www.suht.nhs.uk/education www.jobs.nhs.uk Visiting the careers service: Where are we?Level C, South Academic Block, SGH Carol Clark. Career Support Co.ordinator 023 8079 4955 Return to Diagram

Strategic Health Authority NHS South Central (SHA) & NHS Education South Central (NESC) NESC ‘Lead or Be Led’ (1) & Leadership Development Centre (2)Content Outline: assessment of leadership & management skills via feedback of observed role play Aimed at: Managers, Clinicians Duration: Both 2-day, residential More Details: www.courses.nesc.nhs.uk Professional Programmes More Details: www.courses.nesc.nhs.uk Leadership 2 Content Outline: Focus on personal effectiveness in leadership, addressing local change issues & changing national context Aimed at: Senior Managers & Clinicians Duration: 4 x 2-days, residential More Details: www.courses.nesc.nhs.uk Next Return to Diagram

SHA • Elements • Content Outline: 12 Institute of Healthcare Management on-line modules about essential management skills • Duration: +/- 2 hours • NB: IDEAL have funded 100 places • More Details: • http://www.ihm.org.uk/professional-development-learning/programmes/mhsc-elements • Bursaries: Sylvia Richards x 6749/Groupwise • Milestones • Content Outline: Institute of Healthcare Management stand-alone, tutor-supported distance learning on Role of the Enterprise Manager, Managing Service Delivery, Managing Service Quality, Organisational Structure & Information Flow, Making Information Work for You • Work-based assignment, accredited through Open University • (5 Master’s level points). Bursaries: Sylvia Richards x 6749/Groupwise • Duration: 6 weeks • More Details: http://www.ihm.org.uk/professional-development-learning/programmes/mhsc-milestones Next Return to Diagram

SHA Details: http://www.reading.ac.uk/conted/mp/hscm/conted-HSCM-home.asp Next Return to Diagram

SHA South Central SHANHS Leadership Qualities Framework Leadership Development Programmes More Details: Download - SHA Leadership Development Programmes Visit Website: http://www.southcentral.nhs.uk/page.php?area_id=14 High Potential Leaders More Details:Download - Course Schedule 09/10 Next Return to Diagram

SHA Leadership for a PurposeNHS South Central Coaching Strategy More Details: Download – NHS South Central Coaching Strategy Leading for QualityThe SHA Leadership Development team is pleased to announce that the second Leading for Quality programme has been commissioned. This highly successful programme which was launched earlier this year makes important contributions to supporting team leaders in the delivery of high quality care for all and talent and leadership planning at local and strategic level. Leading for Quality ProgrammeLeading for Quality Application Form Stretch to the BoardThe SHA Leadership Development team is pleased to announce that the third Stretch to the Board programm has been commissioned. This highly successful programme which was launched earlier this year makes an important contribution to talent and leadership planning at local and strategic level. Applications are invited from people who are assessed by their Chief Executive as Ready Now, Ready within 1 year or Ready within 2 years to undertake a director or executive director role.Stretch to the Board ProgrammeStretch to the Board Application Form Return to Diagram

NHS Institute for Innovation & Improvement National Breaking Through Programme Content Outline/Aimed at: designed specifically to take the best BME senior management talent within the NHS and enable them to progress to the highest levels within the NHS.More Details:www.institute.nhs.uk/building_capability/building_leadership_capability/breaking_through_home.html Towards Strategies for Success Programme for BME women, B7 and aboveMore Details:Towards Strategies for Success - Women’s Programme The NHS Graduate Management Training Scheme Content Outline/Aimed at:The scheme offers a comprehensive ‘fast track’ programme of professional training and development in four streams: finance management, general management, human resource management and informatics management.The schemes are open to existing NHS staff as well as new graduates. More details: www.nhsgraduates.co.uk/The-Scheme/Default.aspx Return to Diagram

King’s Fund and Commonwealth Fund The King's Fund has more than 30 years' experience of providing distinctive and challenging leadership, management and personal development training programmes. Our leadership training programmes and consultancy service help people working at all levels of the health service – from clinicians and nurses, to NHS chairs and chief executives – to develop their leadership skills. More Details:http://www.kingsfund.org.uk/leadership/index.html The Commonwealth Fund offers fellowships for mid-career health service researchers and practitioners to spend up to 12 months in the United States conducting original research and working with US policy experts. More Details: http://www.commonwealthfund.org/Fellowships/Harkness-Fellowships/aspx Return to Diagram

Further/Higher Education • More Details: • University of Southampton • http://www.soton.ac.uk/ • Southampton Solent University • http://www.solent.ac.uk/courses/BusinessandLaw.aspx • Open University Business School • http://www3.open.ac.uk/study/undergraduate/business-and-management/index.htm • What courses are available where? • www.findamasters.com/firstmain.asp • www.findaphd.com/firstmain.asp Return to Diagram

Funding In-house programmes are generally at no direct cost to the individual to attend. External programmes are likely to have a direct cost attached – please discuss with your Line Manger in the first instance. Annual management development and trust travel awardsApplications for these two awards are open throughout the year. For details please see link below:http://www.suht.nhs.uk/Media/suhtideal/TopNavigationArticles/Homepage/AnnualmanagementdevelopmentawardTrusttravelawards.pdf The Allan Brooking NHS Travel Fellowship The Fellowship provides opportunities for the educational development and enlargement of the professional knowledge, outlook and contribution of those involved in the non-clinical management of the NHS, by means of travel and other educational activities. Fellowships are open to NHS managers in any discipline. For details see link below:http://www.aboveandbeyond.org.uk/brooking_fellowship.aspx Return to Diagram

Leading your First Team