4 Ways Effective Leaders Deal With Incompetent People

1. 4 Ways Effective Leaders Deal With Incompetent People M: +91 9611 171 345 Email: sales@salesbabu.com

2. 4 Ways Effective Leaders Deal With Incompetent People A good leader is one who knows how to work with different types of people – even with the people who are not very great at work and are considering other options for jobs. Also, a good leader should have the quality to motivate underperformers, coordinate with workers who are annoying to other workers and able to solve employee’s difficulties. This makes the leader job more difficult and frustrating. M: +91 9611 171 345 Email: sales@salesbabu.com

3. 4 ways to deal with incompetent employees in the team • Communicate Clearly The most common reason of non/wrong execution of any instruction is lack of communication between the team head and its employees. Sometimes employees are in confusion that weather to do this work or not, how to do this work, and at the end the work is not done or not correctly done by the employees. Always establish a proper communication channel between the management and the employees, so that the instructions can be properly communicated between the management and the employees. Sales force management softwares like SalesBabu CRM have various facilities where important details like assigned work items, upcoming meetings and events and more are documented at a common repository which can be accessed by different stakeholders at any time from anywhere. Every update on each ticket and work items are clearly mentioned and accessed by both the manager and employee to have a common understanding on the work and also create a transparent and organised work environment in the team. M: +91 9611 171 345 Email: sales@salesbabu.com

4. 4 ways to deal with incompetent employees in the team continues... • Document Everything Human memory is not sharp enough to remember each and every instruction or order given to him. Unavoidable errors can be done while executing the instruction. And at the end everyone will blame each other for things which are not done. To avoid such situation it's better communication between the management and the employees should be in written form. So the instruction given by the management should reach in the same context to the employees. SalesBabu sales force management software automates the complete menial jobs of documentation and reports creation. Every tickets are updated with notes section with the details of complete work items on them and also various followup activities can be created to make sure every pending work item is completed properly with detailed information on the action required by different stakeholders. M: +91 9611 171 345 Email: sales@salesbabu.com

5. 4 ways to deal with incompetent employees in the team continues... • Stay Cool Every person has a breaking point – a point from where a team head can’t work with any of the employee. However, a good leader should avoid crossing that line. Good mental health is essential to stay calm. Always take a break when caught in this type of situation. When there is a tension between leader and the team, always take a break and go out to find some place to de-stress and then come back to work again. • Be Prepared To Take Tough Decisions After backing up the incompetent people just watch their performance for some time. Even then if they don’t perform, then it's time for the team head to take a tough decision. Always before taking any decision put the needs of the organization first, because whatever you decide ultimately the organization has to get benefit from it. An organised system of the report and performance tracking is very important to understand the real picture on the field. Sales management software allow sales managers and team heads to create various inbuilt and custom reports which can be used to track individual performance based on the various factors like time taken to close a ticket, diligence in contacting clients on various pending work items and more. Once we have complete knowledge on the performance lag in an employee's work curve is well understood, we can be ready to take decisions for the betterment of the company and the team. M: +91 9611 171 345 Email: sales@salesbabu.com

6. How can things be made better? • Organised Management Process It's often seen that employees perform better in situations where they have organised system of work items assignment and management system. With cloud based centralised database, every detail are stored and maintained on the cloud. This allows employees and managers to have complete visibility of every work item at all times and create a standardised system of work assignment and tracking. • Performance Tracking Automation Mobile sales app in SalesBabu CRM is very efficient tool to track every work item of employees on the move. Sales team can update their work items, closure sales cases and other important details when on the go and provide complete knowledge on their work items, without any limitation of location and time. Read More - Mobile Apps to Transform CRM: Know How M: +91 9611 171 345 Email: sales@salesbabu.com

7. How can things be made better? • Appreciation On Better Jobs Many times a simple “Thank you” and “Job well done” goes a long way. Once the manager is well aware of the complete view of the work items done by the employees, he will be a better position to appreciate and promote people with better performance curve. An automated system of data tracking is very important to keep a healthy relationship in the team and create a transparent work items for the employees and the team heads. M: +91 9611 171 345 Email: sales@salesbabu.com

8. Conclusion SalesBabu CRM is on the most trusted automated sales force management software, which can only organise the business process for better sales but also systematize internal work process in the team for a more productive and efficient team. Read More • How Your CRM System Helps You Align Your Sales & Marketing Strategy • Three ways How Cloud CRM Software can take your Sales to next level • Mistakes which ruin CRM and sales process • Latest Marketing Trends 2019 • What you need to know about sales automation for small business M: +91 9611 171 345 Email: sales@salesbabu.com

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