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Know the uses and Benefits of Automated Outbound Dialer

Voice API Solutions often combines algorithms and API to call a predefined list of customer contacts, and subsequently relay one-time-passwords (OTP), reminders, promotional messages, and more. It supports OBD campaign manager, providing a swift and simple way to broadcast pre-recorded voice messages to your customers. With an Automated Outbound Dialer (OBD), you can create, list, and make calls to multiple customers at a time, so as to accelerate new customer acquisition, drive operational efficiency, and improve customer loyalty and retention.

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Know the uses and Benefits of Automated Outbound Dialer

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  1. Know the uses and Benefits of Automated Outbound Dialer www.aclmobile.com +91 120 61 39000

  2. Voice API Solutions often combines algorithms and API to call a predefined list of customer contacts, and subsequently relay one-time-passwords (OTP), reminders, promotional messages, and more. It supports OBD campaign manager, providing a swift and simple way to broadcast pre-recorded voice messages to your customers. With an Automated Outbound Dialer (OBD), you can create, list, and make calls to multiple customers at a time, so as to accelerate new customer acquisition, drive operational efficiency, and improve customer loyalty and retention. An outbound Dialer is an automated phone call that basically relays a pre-recorded voice message to the customer. It can be sent to a large number of users via a voice API, at any given point in time. OBD campaigns are versatile, and can be used for client outreach, scheduling appointments, call blasts, reminders, surveys, OTP through Voice Call, integrated call campaigns, political campaigns, event registration, and more.

  3. Important Announcements Urgent alerts and announcements like failed booking transactions, refunds, flight delays or gate changes, and more can be conveyed on time and with ease through Automated Outbound Dialer. OBD tends to have a better engagement rate in comparison to email and SMS, as users are directly and proactively alerted via a call.

  4. Personalized Calls The versatile nature of an outbound dialer can be used to send personalized calls to a large customer demographic. These calls are useful for sending payment reminders like mobile bill payment due dates or loan payments. Financial companies often find it time-consuming and costly to use their customer service agents to call customers time and again for EMI payment reminders. Even if these agents make a call, they might not be able to connect to the customers. Hence, using automation for the process is a much smarter idea. With the help of an automated OBD campaign manager, all the customers with different amount and due dates can get personalized reminders at the same time. This helps financial institutions to use their agents in a strategic manner for cross-selling other bank products.

  5. Call Patching Call patching allows brands to link their callers or prospective leads in real-time with a suitable sales expert or customer case agents via using SaaS technology. For instance, a bank may send a call to potential customers that they are eligible for a loan of 10 Lakh. If interested, these customers may press one, and then the call will immediately be patched to an agent. Much like VoIP Services, OBD campaign has become much popular among modern businesses.

  6. THANKS Contact us :- Address :- 7th Floor, Tower-4,Express Trade Towers 2, B-36, Sector-132, Noida – 201301 +911206139000 www.aclmobile.com

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