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It’s the Right Time to Embrace Chatbot Technology

By now most of us have already interacted with a chatbot on Facebook messenger or on web pages. Thousands of companies are using chatbot for better communication with customers and visitors & it is becoming more and more popular. <br><br>

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It’s the Right Time to Embrace Chatbot Technology

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  1. visit :www.sphinx-solution.com Call :+91-020-26434646 It’s the Right Time to Embrace ChatbotTechnology BynowmostofushavealreadyinteractedwithachatbotonFacebookmessengeroronweb pages. Thousands of companies are using chatbot for better communication with customers andvisitors& it isbecomingmoreandmorepopular. Chatbots are here to revolutionize your business. They are just a demonstration of how AI technologygoingtotakeoverthedigitalspace.Todaythenumberofusersofmessagingapp isexcelling.Inthisscenario,anonlinechatbotmakesagreat businesstool.Gartnerpredicted that “by 2020, over 85% of customer interactions will be handled without a human.” It is a software program which uses messaging as its foremost interface, facilitating different business and administrationworks. How do theywork? Chatbot technology works on Natural Language Processing or NLP, the same technology which isthebasisofthevoicerecognitionsystemsusedbyvirtualassistants like Google,Siri and Microsoft’sCortana.

  2. Google, Facebook, and Microsoft have already revealed their chatbot strategies a fewyears back. Anditis veryclearthattheefficientusewillenhancethe company’s customerservice capabilities and overall businessprocesses. A well-developed chatbot has the power to turn a simple audience into a loyal customer. Chatbotdevelopedforanywebsiteormobilepagewill bethere24/7forhelpingandreaching thepotentialcustomers.Herearethe3mainthingstheyhelpwith: Improvecustomerservice,search for ananswerinFAQ andwaitforuser’s response and deliverrequiredinformationtothecustomer. Streamlinetheshoppingprocessbytakinganaccountofcustomer’spreferenceand transferringtheinformationtothesalesteam. They answer specific questions of users, instead ofshowing a random long list. Chatbots areEvolutionary Modern chatbot developmentis focused on offering an impression to the customers that they are actually chatting withanother human being. The advanced machine learning meets the power of Artificial Intelligence and creates smart chatbots which even recognizes the nuances in user’s voice to complete thetask. Themainaimofthisevolutionis toreducecosts,lowerexpensesandofferbettercustomer care. Chatbots offer a wide opportunity toexperiment. For example, when a voice recognizing chatbot is combined with the online video service provider there will a huge possibility for e- learning. Thesizeofthebusinessdoesn’tmatterwhenitcomestoutilizingthelatesttechnology.Ifyou have notyetimplementedchatbotforyoure-commerce,thisisthehightime. Though thedevelopmentseemseasyformostoftheindustry,itneedscarefulmindstoget the best results. Businesses are showing interest in chatbots that will deliver customer support and e-guidance. We are one of the leading IT development companies offering AI messaging bots using NLP (Natural Language Processing) and otherparameters. Our chatbots are empowered withmachine learning capabilities which make them smarter with time. Get inTouch.

  3. USA :+1 732-947-4310 | UK : +964 07717777 916 | Malaysia:+6017-2126274 IRAQ : +964 0771 7777 916 | BRAZIL : +55 21 2258-7260 | INDIA :+91-020-26434646 https://www.sphinx-solution.com Copyright© 2018 Sphinx Solutions Pvt Ltd. All rightsreserved.

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