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This presentation will unveil the "Four Keys to Improving Your Communication" u2013 a practical roadmap to enhancing clarity, confidence and connection in every interaction. We will also explore each key and equip you with actionable strategies to communicate with purpose and achieve your desired outcomes.
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4 Keys to Improving Our Communication with Clients
Numerous studies report that the fear of public speaking is the top ranked phobia. Fear of death comes next at number two.
OBJECTIVE Strengthen our communication with clients to ensure smooth collaboration, transparency, and successful outcomes.
STRATEGIES 1 PLAN 2 REHEARSE 3 ENGAGE PAINT 4
Great leaders begin their planning by thinking their audience agenda, not their own agenda. What’s important for them? What are their concerns? ● Key Points ● ● PLAN
Communication is a performing art. Rehearsal helps connect your brain cells of your concepts to the brain cells of your words to the brain cells of your lips, tongue and teeth. The stronger connections, the more competent and confident you become. ● ● Key Points REHEARSE ●
Great communicators don’t at people, they talk with them. The most precious resource today is attention. Interaction fuels attention and engagement. ● Key Points ● ● ENGAGE
“A picture is worth a thousand words” The human brain thinks in images, not words 75% of the brain’s neurons are devoted to the visual sense ● Key Points ● ● PAINT
Trust Building: Provide regular updates and are upfront about any potential delays or issues, along with our plans to address them. Practical Tips ● Clarity and Conciseness: Use visual aids like infographics and charts to make complex information more digestible and engaging. ●
Practical Tips Active Listening: Conduct regular debriefs after client meetings to ensure everyone is on the same page and address any misunderstandings promptly. ● Audience Adaptation: Segment our communication strategy based on client specific needs. ●
CONCLUSION Think of them as keys to P.R.E.P yourself for success ● Effective communication with our clients involves building trust, being clear and concise, listening actively, and adapting to their needs, all of which are crucial for successful collaboration. ●