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Corporate Deck - Zonka Feedback 2022

This presentation provides an overview of our business plan to our audience. We bridge the gap between analytics, customer feedback, and customer experience by enabling our clients to leverage NPSu00ae, CSAT, and CES surveys!

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Corporate Deck - Zonka Feedback 2022

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  1. Our Purpose Zonka Feedback Helping businesses reduce churn, improve brand loyalty, optimize customer success operations, attract new customers and incorporate data-driven strategies to boost revenue through feedback automation. We bridge the gap between analytics, customer feedback and customer experience by enabling our clients to leverage NPS®, CSAT and CES surveys!

  2. Featured in... Emerging Favourites, 2022 Best Quality Performance, 2022 Employee Engagement Sotware, 2021 ? Momentum Leader Winter 2022 in: ? Employee Engagement Software Award Leader? ? Emerging Favourites 2022 - ? Badge Leader in Employee Engagement Software Customer Experience Softwar? ? Experience Managemen? Award 202? ? Emerging Favourites 2022 - ? Survey Softwar? ? Employee Engagement Software Award Leade? Survey Softwar? ? High Performer Winter 2022 in? ? Badge Leader in Employee Engagement Software? ? Emerging Favourites 2022 - ? Surevy & Feedback Analytic? ? Awarded the Quality Choice Awar? Customer Satisfactio? ? Experience Managemen? ? Awarded the Trusted Vendo? ? Emerging Favourites 2022 - Best ? India, Asia Pacific and Europe? ? Awarded the Happiest Users Award Value Survey Software 2021 ? Mid-Market & Small-Business Trusted by Global Businesses and many more...

  3. Value Chain Banks/ NBFCs/ Insurance/ Investment Website eCommerce Microsurveys Education Customers In-app/ in-product Healthcare Feedback Button Businesses Hospitality Email & SMS Survey Logistics iPad/ Android/ Kiosk Survey NGOs Retail

  4. Diversified Yet Targeted Use Cases DeepIntegrations Surveys Front Hubspot NPS® Offline Surveys Slack Freshdesk Product Feedback CES Mailchimp Webex Website Feedback CSAT Intercom Employee Satisfaction Google Sheets Webhook Customer Service/Support Feedback Salesforce Surveys 500 200 100 7 3 400 Ready-to-use Survey Templates Workflows for CX Automation Deep Integrations with top softwares Use Cases for all Industries Levels of Access Management Unique Channels for Survey Distribution Granular access control for decision-makers, managers and team. Industry, survey-type and use-case based templates 100+ Conditional Triggers & Sequences to close feedback loop + 4000 indirect integrations through Zapier and Integrately. Omni-channel, multi- lingual and industry- agnostic software Get feedback using online and offline customer touchpoints.

  5. Beyond Boundaries 1 million+ Surveys | 2000+ Businesses | 200+ Countries | 6 Continents | 39 Languages

  6. Competitor Advantage Survey Monkey Survey Monkey Survey Sparrow Survey Sparrow Qulatrics Qulatrics Zonkafeedback Zonkafeedback 19/mo 19/mo 1500/yr 1500/yr 25/mo 25/mo 24/mo 24/mo $ $ $ $ $ $ $ $ VS VS 4.4 4.7 4.7 4.6 4.6 4.8 4.8 Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Source: Capterra Source: Capterra Free Version Free Version Free Version Free Version Free Version Free Version Free Version Free Version Anonymous Feedback Anonymous Feedback Mobile Survey Mobile Survey Multi-Channel Distribution Multi-Channel Distribution Multi-Language Multi-Language NPS of Customers NPS of Customers NPS of Employees NPS of Employees Negative Feedback Management Negative Feedback Management Pulse Surveys Pulse Surveys Segmentation Segmentation Text Analysis Text Analysis Text Fields Text Fields Third Party Integrations Third Party Integrations

  7. Competitor Advantage Survicate Survicate Alchemer Alchemer Zonkafeedback Zonkafeedback Typeform Typeform 25/mo 25/mo 65/yr 65/yr 49/mo 49/mo 24/mo 24/mo $ $ $ $ $ $ $ $ VS VS 4.4 4.5 4.5 4.5 4.5 4.8 4.8 Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Free Trial Source: Capterra Source: Capterra Free Version Free Version Free Version Free Version Free Version Free Version Free Version Free Version Anonymous Feedback Anonymous Feedback Mobile Survey Mobile Survey Multi-Channel Distribution Multi-Channel Distribution Multi-Language Multi-Language NPS of Customers NPS of Customers NPS of Employees NPS of Employees Negative Feedback Management Negative Feedback Management Pulse Surveys Pulse Surveys Segmentation Segmentation Text Analysis Text Analysis Text Fields Text Fields Third Party Integrations Third Party Integrations

  8. Pricing - Startups Personal Personal Most Popular Most Popular FREE FREE ESSENTIAL ESSENTIAL STARTER STARTER 0/mo 0/mo 24/mo 24/mo 44/mo 44/mo $ $ $ $ $ $ Billed annualy Billed annualy Billed annualy Billed annualy Billed annualy Billed annualy White-Labeled Surveys, Advanced White-Labeled Surveys, Advanced Reporting for growing teams. Reporting for growing teams. White-Labeled Surveys, Advanced Reporting for growing teams. Reporting for growing teams. White-Labeled Surveys, Advanced Designed for larger teams to manage Designed for larger teams to manage a complete feedback platform. a complete feedback platform. Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys 0 Device Licenses 0 Device Licenses 1 Device Licenses 1 Device Licenses 2Device Licenses 2Device Licenses Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) ? Unlimited Online Responses ? Unlimited Online Responses ? 500 Online Responses ? 500 Online Responses ? 2,500 Responses ? 2,500 Responses ? 50 Email Sends ? 50 Email Sends ? 500 Email Sends ? 500 Email Sends ? 2,500 Email Sends ? 2,500 Email Sends ? 10,000 Sessions ? 10,000 Sessions ? 10,000 Sessions ? 10,000 Sessions ? 20,000 Sessions ? 20,000 Sessions User Management User Management Survey Customization & Variables Survey Customization & Variables Survey Customization & Variables Survey Customization & Variables ? Unlimited Users ? Unlimited Users ? 1 User ? 1 User ? 1 Users ? 3 Agents / External Users ? 1 Users ? 3 Agents / External Users Survey Customization Survey Customization Survey Customization Survey Customization Survey Customization Survey Customization ? 3 Surveys ? 3 Surveys ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys White-Labelling White-Labelling White-Labelling White-Labelling White-Labelling White-Labelling Reporting Reporting Reporting Notifications & Alerts Notifications & Alerts Notifications & Alerts Integrations & APIs Integrations & APIs Integrations & APIs Contacts, Attributes & Variables Contacts, Attributes & Variables Contacts, Attributes & Variables Support Support Support

  9. Pricing - SMEs & MNCs Business Most Popular Most Popular PROFESSIONAL PROFESSIONAL GROWTH GROWTH ENTERPRISE ENTERPRISE 84/mo 84/mo 169/mo $ 169/mo $ 499/mo 499/mo $ $ $ $ Billed annualy Billed annualy Billed annualy Billed annualy Billed annualy Billed annualy White-Labeled Surveys, Advanced Reporting for growing teams. Reporting for growing teams. White-Labeled Surveys, Advanced White-Labeled Surveys, Advanced White-Labeled Surveys, Advanced Reporting for growing teams. Reporting for growing teams. Designed for larger teams to manage Designed for larger teams to manage a complete feedback platform. a complete feedback platform. Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys Offline & Kiosk Surveys 4Device Licenses 4Device Licenses 10 Device Licenses 10 Device Licenses 30 Device Licenses 30 Device Licenses Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) Online Survey (NPS®, CES, CSAT) ? Unlimited Online Responses ? Unlimited Online Responses ? 500 Online Responses ? 500 Online Responses ? Unlimited Online Responses ? Unlimited Online Responses ? 10,000 Email Sends ? 10,000 Email Sends ? 50,000 Email Sends ? 50,000 Email Sends ? 150,000 Email Sends ? 150,000 Email Sends ? 100,000 Website Visitors ? 100,000 Website Visitors ? 200,000 Website Visitors ? 200,000 Website Visitors ? 1000,000 Website Visitors ? 1000,000 Website Visitors User Management User Management Survey Customization & Variables Survey Customization & Variables Survey Customization & Variables Survey Customization & Variables ? 2 Users ? 2 Users ? 5 Users ? 5 Users ? 10 Users ? 10 Users Survey Customization Survey Customization Survey Customization Survey Customization Survey Customization Survey Customization ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys ? Unlimited Surveys White-Labelling White-Labelling White-Labelling White-Labelling White-Labelling White-Labelling Reporting Reporting Reporting Notifications & Alerts Notifications & Alerts Notifications & Alerts Integrations & APIs Integrations & APIs Integrations & APIs Contacts, Attributes & Variables Contacts, Attributes & Variables Contacts, Attributes & Variables Support Support Support

  10. Contact Us Contact us to learn how Zonka Feedback can support and grow your business. Write to Us Write to Us Call Us Call Us Email: hello@zonkafeedback.com UK: +44 2033 896000 Web: www.zonkafeedback.com US: +1 646 846-6000 IN : +91 99998 49771 Connect with our Team Directly: Anoop Singh Yersong (Growth Head) +91 7983405327 anoop@zonkafeedback.com Sonika Mehta (Product Director) +91 99998 49771 sonika@zonkafeedback.com

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