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Lean Six Sigma: Operational Excellence Course Overview

Join IENG 451 with Dr. Jensen to learn Lean Six Sigma principles & applications in industry. Distance class with real-time videos & lab work. Course materials, expectations & objectives included.

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Lean Six Sigma: Operational Excellence Course Overview

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  1. IENG 451 - Lecture 01 Introduction to Operational Strategies IENG 451 Operational Strategies

  2. Agenda • Introductions • Course Overview • Materials • Expectations • Distance Issues • Data Collection IENG 451 Operational Strategies

  3. IENG 451 • Lecturer: • Dr. Dean Jensen • 138 Industrial Engineering / Library • (605) 394-1278 • dean.jensen@sdsmt.edu • Office Hours: • M, Tu, W, Th: 11:00 AM – 11:50 AM • Class Meetings: (When recordings are made) • M, W: 1:00 PM – 1:50 PM, CB 110 • Th: 1:00 PM – 2:50 PM, CB 110 IENG 451 Operational Strategies

  4. Background • Academic: • Industrial & Manufacturing Engineering • Oregon State University • Ph.D. Industrial Engineering • University of Iowa • M.A. Technology - Supervision & Management • University of Northern Iowa • B.S. Computer Engineering • Iowa State University IENG 451 Operational Strategies

  5. Industry Experience: Land Surveying Crew Data Systems Manager Programmer Network Engineering Plant Engineering Manufacturing Engineering Design Engineering Hazardous Waste Management Plant Administration 7 plants, 3 towns Consulting Commercial Avionics Medical Supplies Air Force & Naval Fleet Maintenance Facilities Die Cast Foundry Farm Toys Semiconductor Fab Background IENG 451 Operational Strategies

  6. Course Overview • This is an ELECTIVE course: • This course was created & taught by Dr. J. Karlin, who has moved to a new state and position. • Dr. Jensen will cover this course in addition to his regular course schedule, but must (re)create the content during the Fall 2016 Term. • Distance classes are asynchronous – complete by 14 JAN 17 • This course covers topics commonly referred to as Lean Six Sigma. • This course meets the Six Sigma Philosophy requirement for the SDSM&T Six Sigma Green Belt Certificate. IENG 451 Operational Strategies

  7. Course Overview • Distance Content: • Course videos will be recorded in real time with the on-campus IENG 451 students during FALL 2016. • Each week’s video content will need to be converted to .wmv streaming files, usually late on Wednesday afternoons. • Each week’s content will usually be posted to the web by 5:30 PM on Thursdays. • The course videos for the first exam will be located at: http://www.sdsmt.edu/Academics/Streaming-Video/Distance-Education/IENG-451/ Password is: SixSigmaContent • The course website is located at: http://jensen.sdsmt.edu/IENG451 • Distance Students do have a lab section (IENG 451L Section M840T),but the lab work will be accomplished electronically,and may be done by virtual teaming technologies (e-mail, Skype, etc…) IENG 451 Operational Strategies

  8. Learning Objectives • Students will demonstrate: • The ability to identify and explain the philosophies of operational excellence, such as lean manufacturing and six sigma. • The ability to create a series of value stream maps. IENG 451 Operational Strategies

  9. Learning Objectives • Students will demonstrate: • The ability to apply the operational strategies of operational excellence, such as lean manufacturing and six sigma, in a variety of industry situations. • The ability to utilize appropriate lean and six sigma metrics to improve a system or process in a DMAIC cycle. IENG 451 Operational Strategies

  10. Course Overview • Topics to be covered: • Six sigma philosophy and DMAIC problem solving methodology. • Variation and its impact on operations • Metrics for operational excellence • Lean manufacturing / thinking philosophy IENG 451 Operational Strategies

  11. Course Overview • Topics to be covered: • Value stream mapping. • Standard Work • Identifying and eliminating waste • Continuous improvement • Implementation of change IENG 451 Operational Strategies

  12. Recommended Materials • Textbooks: • Dennis, P. (2015). Lean Production Simplified (3rd ed.). Boca Raton FL: CRC Press. 170pp. ISBN-10: 1498708870, ISBN-13: 978-1498708876) • George, M. L., Rowlands, D., Price, M., Maxey, J.. (2005). Lean Six Sigma Pocket Toolbook.New York NY: McGraw-Hill. 282pp. ISBN-10: 0-07-144119-0, ISBN-13: 978-0-07-144119-3. IENG 451 Operational Strategies

  13. Required Materials • Engineering Notebook • 9-3/4" x 7-1/2", 5x5 quad-ruled, 80-100 pp. (approx.). • Engineering Problems Paper (If scanning HW) • 8-1/2" x 11", three hole drilled, ruled five squares/division, 50 pp. (approx.). • Mechanical Pencil(NO pens on exams) • 0.5 mm, HB or B lead with comfortable grip • Plastic-based Eraser • clickable pen-style suggested IENG 451 Operational Strategies

  14. Expectations • Grading Scale: A 90% B 80% C 70% D 60% F < 60% • Weighting: Assignments 25% Midterm Exam 25% Final Exam 25% Project Work 25% Bonus Points 5% IENG 451 Operational Strategies

  15. Distance Expectations • Assignments / Labs: • Assignments will be electronically turned in when the student has completed the work • Labs (distance) are usually analysis, treat like Assignments • Solutions will be e-mailed (1 – 2 business days later) • Graduate Studentdue date is 14 JAN 2017 for full grades • Exams: • Exams are open Engineering notebook; and closed textbook and homework. • Most necessary tables and diagrams will be provided – these should be placed in your Engineering Notebook. IENG 451 Operational Strategies

  16. Expectations • Final Exam (Timing): • The On-Campus Final Exam will only be given during the designated Finals Week. • Distance Students may elect to take the exam on-campus by contacting the Instructor at least one business day in advance. The exam will be proctored at the scheduled time by either the Instructor or the IE Dept. Secretary, within the IE Department. • Distance Students may elect to take the exam off-campus by arrangement with an approved proctor. Contact the IE Dept. Secretary with your proctor’s information at least one business day in advance. The exam and instructions will be e-mailed to your proctor by the day of your exam. Your proctor will be responsible for returning the original exam form for grading. • The Final Exam time limit is two hours*. IENG 451 Operational Strategies

  17. Expectations • Make-up Work (Assignments): • Make-Up work is the student’s responsibility, and is arranged at the instructor’s discretion. Policies: • Foreseeable Circumstances - contact the lecturer as far in advance as possible (e-mail). • Unforeseeable Circumstances - contact the lecturer as soon as practical (leave phone message). • If an assignment is less than 24 hours late, it will be held until the end of the term. If the student’s grade is borderline (within 1.5% of the next highest grade without considering the late assignment, then the held assignment will be graded and assessed 50% of the earned credit. There is no credit for unapproved late assignments after 24 hours have passed. Distance Assignments are due one week after due on-campus. IENG 451 Operational Strategies

  18. Expectations • Academic Honesty: • OK to work together on HW for this class: • as long as what appears on your sheet is your work, your words, and your writing • OK to copy my materials for this class: • download and print slides to your engineering notebook for this class • download and use my spreadsheet templates for your assignments and practice in this course • Exams are always individual work IENG 451 Operational Strategies

  19. Questions & Issues • Students with special needs or requiring special accommodations should contact the instructor, Dr. Jensen, at 394-1278 and/or the campus ADA coordinator, Megan Reder-Schopp, at 394-6988 at the earliest opportunity. IENG 451 Operational Strategies

  20. Data Collection • Submit an e-mail to the course instructor by 9/16/16: • The subject line must read: IENG 451 Distance • Provide the following information, only, and in-order, in the body of the e-mail. (No attachments!) Full Name as it might appear on a WebAdvisor course roster Preferred Name Hometown Your Major Expected Graduation Date Whether you are planning for On-Campus/Distance Exam Anything else the instructor should know about you IENG 451 Operational Strategies

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