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Managing stress and change in schools. Dai Williams, Work Psychologist. Context Stress Trauma and change School management issues Website resources. www.eoslifework.co.uk. Eos Career Services. Seminar for Education London 2000 21 November 2000 . Context.
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Managing stress and changein schools Dai Williams, Work Psychologist • Context • Stress • Trauma and change • School management issues • Website resources www.eoslifework.co.uk Eos Career Services Seminar for Education London 2000 21 November 2000
Context Schools as Learning Communities National outcomes: future society & economic resources Local community& economy Families:parents & children Pupil outcomesqualificationscareer & life opportunities School organisation& education processes Past Future Staff outcomesincome, security, achievement, fulfilment, health TeachersSupport staffHeadsGovernors Resources:knowledge, methodsfunds, facilities& controls School outcomes:culture, reputation,survival & development Government, professions & unions © Eos Career Services 2000
Who is affected? - students, parents- teachers, support staff - heads, managers, governors - groups & management teams Stress in schools - 1 Stress occurs when pressures and demandsexceed our coping capacity and resources What kinds of stress? - on individuals and groups - chronic, acute and delayed © Eos Career Services 2000
Causes Workload Role Relationships Work culture Trauma Change Personal life Effects Mental health Physical Health Performance Relationships Groups Personal life Career Stress in schools - 2 © Eos Career Services 2000
Stress zones & effects over time Context Response Inner peace Calm, relaxed, euphoric Normal life: pressures balanced Motivated, positivewith resources & support Ongoing pressures exceed Chronic stress.Coping capacity & support Anxious, at risk Trauma, overload Acute distress or crisis. or delayed transition crisis Danger zone: fight or flight Key: Normal life Stress release & calming Ongoing stress © Eos Career Services 2000
Managing stress levels Mental & physicalperformance Optimumperformance High FITNESS Anxious Laidback Training &problem solving Medium Relaxation &stress dumping Crisis Inactive Low Social support Arousallevel Low Medium High © Eos Career Services 2000
Trauma and change • The most severe forms of distress are often associated with the effects of trauma and change • Major life events, good and bad, may start a period of “transition”. • Transitions involve distinct phases and typically take 6-9+ months to work through. • Transitions appear to be a fundamental survival process that enables human to adapt to radical change in our lives and environment. • They are potentially vital growth points for personal and career development. • Events that affect groups can result in a collective transition period with potential crisis and recovery periods. © Eos Career Services 2000
The Transition Cycle © Eos Career Services 2000
Personal life events(for staff or pupils) Separation or loss Bereavement Redundancy Relocation Career change Family trauma Accident or illness Crime or justice School events New students New staff Promotion High achievement Disciplinary action New head or principal Violence or accident Re-organisation Adverse inspection report New IT or other systems Potential transition events in schools Use the transition cycle chart to anticipate potential periods of crisis and recovery after these events © Eos Career Services 2000
School management issues • Promote a healthy work culture especially fitness & working hours. • Anticipate risks of stress and change for students & staff. • Recognise symptoms of acute stress for individuals and groups. • Make allowances for transition effects in sickness/absence and disciplinary situations. • Encourage mutual support among staff & pupils. • Encourage career first aid awareness. • Allow for transition cycles when planning periods of change and managing the aftermath of trauma. • Seek professional support for individuals & teams in crisis. © Eos Career Services 2000
Eos Life~Work website resources More details about managing stress and change can be found on the Eos Life~Work website at: http://www.eoslifework.co.uk Relevant papers include (click for direct link if viewing on PC): Career First Aid Managing the Life~Work boundary Transitions: managing personal and organisation change Human responses to change Safe and dangerous organisations See also pages on professional networking, life~work themes and community projects. Comments welcome on the Eos Forum, or by Email to Dai Williams at eosuk@btinternet.com phone 01483-222017 Eos Career Services © Eos Career Services 2000