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E - Commerce

E - Commerce. 1. sessi. Electronic Commerce Definitions and Concepts. LECTURER:. M. Mulyana Mubarak http://moebsmart.co.cc. Tujuan :. Mahasiswa mampu mengetahui definisi dan konsep dari E-Commerce Mahasiswa mampu mengetahui Dimensi dari E-Commerce

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E - Commerce

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  1. E - Commerce 1 sessi

  2. Electronic Commerce Definitions and Concepts LECTURER: M. Mulyana Mubarak http://moebsmart.co.cc

  3. Tujuan : • Mahasiswamampumengetahuidefinisidankonsepdari E-Commerce • MahasiswamampumengetahuiDimensidari E-Commerce • Mahasiswamampumengetahui Framework E-Commerce • MahasiswamampumengetahuiKlasifikasidari E-Commerce

  4. Reference • William J. Buffan. E-Business and IS Solutions. Addison-Wesley. 2000 • Harman, P., Rosen, M., Guttman, M., Developing E-Business Systems & Architectures. Morgan Kaufmann Publishing. 2001 • Harrington. Business Process Improvement. McGraw-Hill. Inc., 1991 • Turban, et al., Electronic Commerce. Prentice Hall International. 2001

  5. Definitions and Concepts • E-commerce didefinisikandariperspektif-persepektifberikutini: • Communications: penyampaianbarang, jasa, informasiataupembayaranmelaluijaringankomputerataualat-alatelektroniklainnya • Commercial (trading):memungkinkanuntukmelakukanpembeliandanpenjualanproduk, servisdaninformasimelalui internet danlayanan online lainnya

  6. Definitions and Concepts • Businessprocess: menjalankanbisnissecaraelektronikdenganmelakukansetiaptahapanbisnissecarautuhmelaluijaringanelektronik, sehinggainformasibisnissecarafisiktergantikanolehsistemini. • Service: alat yang menunjukkansegalahalterkaitpemerintah, perusahaan, konsumendan management dengantujuanuntukmemangkasbiayalayanannamuntetapmempertahankankualitaslayanankonsumensertameningkatkankecepatanlayanan

  7. Definitions and Concepts • Learning:sangatdimungkinkanuntukdigunakandalam program pelatihandanpendidikansecara online bagisiswasekolah, perguruantinggidanorganisasilainnyatermasukorganisasibisnis • Collaborative:sarana / kerangka yang bisadigunakanuntukkolaborasiantarorganisasidan internal organisasi • Community: sebagaisaranaberkumpulnyaanggotasuatukomunitasuntuksalingbelajar, bertransaksidanberkolaborasi/bekerjasama

  8. Definitions and Concepts • e-business:pendefinisian EC secaraluas, yang mencakup: • PembeliandanPenjualanBarangdanJasa • LayananPelanggan • Bekerjasamadengan partner bisnis • PelaksanaanTransaksisecaraElektronikdalamsuatuorganisasi

  9. Definitions and Concepts • Brick-and-Mortar organizations merupakanbentukorganisasiekonomiterdahulu yang menjalankanbisnisnyasecara off-line, menjualproduksecarafisikmelaluiagen-agen yang berbentukfisik pula. • Pure vs. Partial ECtergantungpadatingkatdigitalisasi (yaituprosesperubahandarifisikke digital) dari: • Produk yang dijual; • Prosesnya; dan • AgenDistribusi(atauperantara digital)

  10. Definitions and Concepts • Electronic market (e-marketplace) merupakantempatbisnisonline dimanapembelidanpenjualberjumpauntuksalingmempertukarkanbarang, jasadaninformasi • Organisasi Virtual menjalankanaktivitasbisnisnyasecara online • Click-and-mortar organizations menjalankanbeberapaaktivitas EC, tapibisnisutamanyatetapdalambentukfisik

  11. Definitions and Concepts • Intraorganizational information systems memungkinkanaktivitas EC berlagnsungdiantaraindividudalamsebuahorganisasi • Interorganizational information systems (IOSs) memungkinkanterjadinyaprosestransaksidanarusinformasiantaraduaataulebihorganisasi

  12. Exhibit 1.1: The Dimensions of Electronic Commerce

  13. The EC Framework, Classification, and Content • Two major types of e-commerce: • business-to-consumer (B2C) : online transactions are made between businesses and individual consumers • business-to-business (B2B): businesses make online transactions with other businesses intrabusiness EC: EC conducted inside an organization (e.g., business-to-employeesB2E)

  14. The EC Framework, Classification, and Content (cont.) • Computer environments • Internet: global networked environment • Intranet:a corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols • Extranet: a network that uses the Internet to link multiple intranets

  15. EC Framework • EC applications are supported by infrastructure and by five support areas: • People • Public policy • Marketing and advertising • Support services • Business partnerships

  16. Exhibit 1.2: A Framework for Electronic Commerce

  17. Classification of EC by Transactions or Interactions • business-to-consumer (B2C) : online transactions are made between businesses and individual consumers • business-to-business (B2B): businesses make online transactions with other businesses • e-tailing:online retailing, usually B2C

  18. Classification of EC by Transactions or Interactions • business-to-business-to-consumer (B2B2C):e-commerce model in which a business provides some product or service to a client business that maintains its own customers • consumer-to-business (C2B): e-commerce model in which individuals use the Internet to sell products or services to organizations or individuals seek sellers to bid on products or services they need

  19. Classification of EC by Transactions or Interactions • consumer-to-consumer (C2C): e-commerce model in which consumers sell directly to other consumers • peer-to-peer (P2P):technology that enables networked peer computers to share data and processing with each other directly; can be used in C2C, B2B, and B2C e-commerce

  20. Classification of EC by Transactions or Interactions (cont.) • mobile commerce (m-commerce): e-commerce transactions and activities conducted in a wireless environment • location-based commerce (l-commerce):m-commerce transactions targeted to individuals in specific locations, at specific times

  21. Classification of EC by Transactions or Interactions (cont.) • intrabusiness EC:e-commerce category that includes all internal organizational activities that involve the exchange of goods, services, or information among various units and individuals in an organization • business-to-employees (B2E):e-commerce model in which an organization delivers services, information, or products to its individual employees

  22. Classification of EC by Transactions or Interactions (cont.) • collaborative commerce (c-commerce): e-commerce model in which individuals or groups communicate or collaborate online • e-learning: the online delivery of information for purposes of training or education • exchange (electronic): a public electronic market with many buyers and sellers

  23. Classification of EC by Transactions or Interactions (cont.) • exchange-to-exchange (E2E): e-commerce model in which electronic exchanges formally connect to one another the purpose of exchanging information • e-government: e-commerce model in which a government entity buys or provides goods, services, or information to businesses or individual citizens

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