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Observation Skills

Observation Skills. What are you observing? Self and Client. In yourself- Physical sensation Your internal monologue Body language Congruity/genuineness Emotions. In your client. Nonverbal communication 1. Facial expression

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Observation Skills

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  1. Observation Skills

  2. What are you observing?Self and Client • In yourself- • Physical sensation • Your internal monologue • Body language • Congruity/genuineness • Emotions

  3. In your client Nonverbal communication 1. Facial expression 2. Body language: posture, position changes, hand gestures, head nodding, rigidity/looseness 3. Proxemics-use of space 4. Paralanguage-tone of voice, volume, pitch, intensity, non word utterances, patterns of speech Watch dvd-observe for specific examples

  4. Verbal communication 1. Selective attention-what are you predisposed to hear and focus on? 2. Key words a. Noticing repetition b. Using cx’s language c. Noticing emphasized words 3. Concrete vs. abstract 4. “I” vs. “other” statements

  5. Conflict, incongruity and discrepancy-138 1. Use of confrontation or challenge can be useful. 2. Is client open to self reflection? 3. Does the client trust you?

  6. Encouraging, Paraphrasing, Summarizing Major functions: • To convey you have heard and understood what the client said. • To convey you understand the client’s perspective, their worldview. Secondary functions: • Clarify what was said for the client. • Clarify what was said for counselor. • Helping client elaborate on the story. • To help a rambling client focus.

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