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Blackberry 10: asked and answered

Blackberry 10: asked and answered. Blackberry 10:. What you should know. In this Presentation. Assume BlackBerry 10 Device is connected to a BlackBerry Enterprise Server 10 BlackBerry Enterprise Server Suite is the RTM version

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Blackberry 10: asked and answered

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  1. Blackberry 10: asked and answered

  2. Blackberry 10: What you should know

  3. In this Presentation • Assume BlackBerry 10 Device is connected to a BlackBerry Enterprise Server 10 • BlackBerry Enterprise Server Suite is the RTM version • Only discussing BlackBerry Enterprise Server 10, not Universal Device Service (iOS and Android Management)

  4. Blackberry 10: Devices and os

  5. Devices BlackBerry Z10 (Currently Available) BlackBerry Q10 (Available Soon)

  6. BlackBerry Balance • Enabled when device is registered with a BlackBerry Enterprise Server • Defines the “Work” and “Personal” Perimeters • Enterprise (“Work”) information is separated from “Personal” information • BES10 Policies allow for restriction of cross-perimeter communications like: • Unable to copy & paste from “Work” to “Personal” • Require “Work” Browser when opening links from “Work” Mail Account • Allow moving data from “Personal” to “Work,” but not vice-versa • Certain Native “Apps” can see across the perimeters: • BlackBerry Hub (Messaging) • Calendar (Multiple Calendar Viewing) • Contacts (Consolidated Contact Management)

  7. BlackBerry HUB • The BlackBerry Hub handles all of your messaging and there is no longer a “Mail” Application. • The BlackBerry Hub is: • Always Running • Allows for “Peek” with gesture • Integrates all services (Corporate mail, personal mail, Facebook, Twitter, LinkedIn, Calls, Visual Voice Mail, etc.) into a single view • If Balance is enabled and the “Work” perimeter locked, you will still see other messages and a note that the “Work” space is locked. • Allows you to glance at the calendar by pulling down on the Hub Messages

  8. Blackberry 10: Bes 10

  9. Server Roles • BlackBerry Enterprise Server 10 RTM release consists of: • BlackBerry Device Service 6.x (Re-branded as BES10) • Supports BlackBerry Z10, Q10, and PlayBook devices • BlackBerry Universal Device Service • Supports Android and iOS Devices • BlackBerry Management Studio (formerly Mobile Fusion) • Front-end management solution for all BlackBerry Domains • Supports multiple instances of Legacy BES, BES10, and UDS • No BES 10 Role has native High Availability

  10. Mobile Data Service • Mobile Data Service is the key service on the server. • The BlackBerry MDS Connection Service pushes IT administration commands to activated devices • The BlackBerry MDS Connection Service pushes notifications to internal applications that are already installed on activated devices • The BlackBerry MDS Connection Service pushes internal applications to activated devices • A BlackBerry device user browses to work resources (for example, your organization's intranet) using HTTP or HTTPS • An internal application on the device needs to access work resources on your organization's network • A user sends or receives email messages, calendar entries, or organizer data for the user's work email account using Microsoft ActiveSync • -Feature & Technical Overview for BlackBerry Device Service 6.2

  11. Blackberry 10: Lessons learned

  12. High Availability • Legacy BES • Multiple servers to handle a single BlackBerry “Instance.” (bound to a single SRP) • Service separation (placing critical services on one server and non-critical services on another) • BES 10 RTM: • BES 10 RTM does not have native high availability • This can be mitigated by creating independent Instances locally or across data centers • There is no automatic failover, so manual intervention is required

  13. Service Separation • Legacy BES: • BlackBerry Router • BlackBerry Admin Console • BlackBerry Web Desktop • BlackBerry “Core”(Sync Service, Dispatcher, etc.) • BlackBerry Mobile Data Service • BlackBerry Attachment Service BES10: BlackBerry Router BlackBerry Admin Console BlackBerry Web Desktop BlackBerry “Core”

  14. Legacy BES HA

  15. BES10 “HA”

  16. Recommendations from the Field • BlackBerry Admin Services: • Install the BlackBerry Admin Services on separate servers than the critical Core Services • If you plan on going single server, plan the additional memory constraint into your build • Microsoft SQL Server • Use SQL Server 2012 and create your database in an Availability Group to allow for SQL Server failure • Training • Have the end users watch the online videos (available on the device under “Setup,” “Learn How”) • Consider including a “Quick Reference Guide” with new devices

  17. Blackberry 10: Q&A

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