190 likes | 320 Views
Silverstone’s Social Media. Why social media?*. Opportunity to broadcast & engage Fans of the brand are 28% more likely to repeat purchase 68% - more likely to recommend brands they’ve liked 44% follow fan pages friends have liked
E N D
Why social media?* Opportunity to broadcast & engage • Fans of the brand are 28% more likely to repeat purchase • 68% - more likely to recommend brands they’ve liked • 44% follow fan pages friends have liked *Data highlighted above is from Syncapse Corp’s The Value of a Facebook Fan: An Empirical View, published in June 2011.
What social can do for Silverstone • Increase traffic to website • Specifically target experience enthusiasts • Improve relationship with brand, two-way • Brand awareness • Improve communication channels • Support overall business objectives • Additional channel • Get a share of the voice and influence
A Potential 3 Point Plan • Get house in order – cover the basics • Day to Day & Brand Territory content • Campaigns and broader business objectives
Facebook - The basics • Add Like buttons to web content • iFrames • Shop function online • Maximise SEO in about and info • Inclusion within all print and e-marketing • Polling function • Drive traffic to areas of site
Twitter, Flickr & YouTube - The basics • The bio • The appearance • Develop key “Power Twitter,” influencers • Follower strategy • Brand mentions – monitor • Develop channel for video content • Integrate into online & offline • Hashtags
Day to day content • Develop response/engagement strategy • Internal and external • Tie-ins with broader business objectives and marketing activity • Develop brand territory areas • Polling – workshop with marketing function • Calendar specific i.e. Father’s Day
Initial Campaign Concepts • Additional brand awareness, outside our fan base – making it shareable and expanding fan base. • Retweets, posts and shares. • Two campaigns a year, 6 months per campaign • Track Icon • Fantasy Racer • TrackStar
Track Icon: Real-time Driver Competition Aim: Competitive nature of track day experiences will increase engagement and WOM.
Fantasy Racer A fantasy style game, where fans of Superbikes, MotoGP and F1 pick their winners.
TrackStar Game • Share and post scores on Silverstone • QR code inclusion • Winner gets laps with their favourite driver at F1 GP • Aim to increase followings on Facebook/ Twitter
Summary • Guidelines crucial • Initial basics need covering first • Content-driven strategy • Aim to increase brand value/association • Commercial edge key – likely to change • Campaign concepts developed
The End Please SHARE and comment – what do you think?