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On Tuesday 11th June me and fellow Activate Media colleague Adrian Austin ventured to Google Campus to attend an interesting presentation on
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QuestionsRaisedbyJimPrior’sFiveLawsofBranding • OnTuesday11thJunemeandfellowActivateMediacolleagueAdrianAustinventuredtoGoogleCampusto • attendaninterestingpresentationon“TheFiveLawsofBrandDesign”byJimPrior,CEOofWPPgroupbrandingagencyThePartners.Itwasnotonlyachancetohearwhatoneofthecreativeindustry’sgreatshadtosayabout branding(asubjectclosetoourheart),butalsoachancetoobservethebrandingchallengesfacedbyUK businesses. • 5LawsofBrandingDesign • Here’saround-upof5LawsofBrandingDesign,accordingtoJimPriorofThePartners.That’snottosaythatthereareonly5thingstoconsiderforsuccessfulbrandingdesign,it’smoreacaseofnotgettingcarriedawayandjust selectingthemainmainones.Heretheyare: • Findyouridea • Defyconvention • Makeadifference • Keepthefaith • Havefun • AudienceQ&A’s • I’mallupforaudienceparticipation,andtheQ&Agavearealinsightintosomeofthebrandingchallengesand concernsfacedbyUKbusinesses.I’veselectedbelowsomequestionsaskedbytheaudience,with • accompanyinganswerswhichaddedtothevalueofJim’spresentation. • Isthereadifferencebetweencommunityandbrand? • Itdependsonthebrandsizeandtype.ForbiggerbrandslikeNike,thebrandisnormallyseparatefromthe • community.Nikemighthaveanactiveandengagedcommunitywhotheylistento,buttheyverymuchcontroltheir ownbranding.Conversely,thereislessofaseparationbetweencommunityandbrandforsmallerormoresocially ledcompanies.OnesociallyledbrandisGreatLittlePlaceinLondon,whichstartedlifeasaFacebook • communityofpeoplesharingrecommendationsofthemostcharmingspotsinLondonandquicklydeveloped intoafullyfledgedbusinessforit’screators.Evenwithanewwebsite(whichwascrowdfunded)andsister • communitiesaroundtheworld,forGreatLittlePlace,thecommunityandbrandisinterchangeable. • Arestraplinesstillneeded? • Nobecausestraplinesareoftenmeaningless.Somanycompaniesstuffcreatetheirstraplineswithlittlethought, stuffingthemwithwordswhichhave,overtime,becomecliched.Don’tgetdistractedwiththestraplineandfocus • oncommunicatingyourbrandmessagemoreclearly. • Doesn’tbrandingconsistencylimitcreativity? • Brandingconsistencydoesn’tneedtobeboring.Allitmeansisthattheidea,themessage,andtheexperiences connectedwithyourbusinessshouldbeconsistent.Itbynomeansmeanthatyourbrandcannotdevelopand • change–solongasitconsistentlychanges.FairyLiquid(topUKwashingdetergentbrand)hasbeen • consistentlyspreadingthemessageofbeingkindertohandsandbeingmoreeconomicalforover50yearsnow, eventhoughtheiradvertingandapproachhasdevelopedwiththetimes.EventheirrecentrunofTVads,coining theterm“Fairyeconomy”promotestheirsamemessagetoamodernaudience. • HowlongshouldIgivebeforeevaluatingbrandingsuccess? • Brandsneedtimetodevelop,nurture,andevaluate.Ifyouhaveagoodbusinessmodel,youshouldgiveatleast3-5yearsbeforeevaluatingyourbrandingefforts.If,howeveryouareunsureofyourbusinessmodel • effectiveness,thenitwillequallybehardtomeasureifafailingbrandisbecauseofyourbusinessmodelor becauseofyourbranding.Itcouldalsobeafailurewiththequalityofhowyourbrandingwasexecuted.This • highlightstheimportanceofestablishingyourbrandingidea,andgoingthroughthebrandingprocessearlyon. • Howcanmybusinessmanageit’sbrandingwhenitworkswithmultipleagencies? • Whenyourbusinessworkswithmorethanoneagencyatatime(perhapsforPR,webdevelopment,branding,etc)anditcomestomanagingyourbranding,itcouldbeacaseoftoomanycooksspoilthebroth.Inamulti-agency • environmentlikethis,it’softenachallengetogetthedifferentagenciestoworktogether,andgettingthiswrong canharmyourbusinessinvariousways,withbrandinginconsistencybeingjustoneoftheconsequences. • Onewaytomanagepotentialconflictsofinterestinamulti-agencyenvironmentistogiveonepersonthe • responsibilityofmanagingthevariousagencies.Ideallythispersonwouldbesomebodywithinyourteamwhois • anadvocateofbranding,e.g.theCEO,orMarketingOfficer.Otherwise,itcouldbeanexternalprojectmanager,or oneoftheagenciesyoualreadyworkwith.Ithinkthatinmulti-agencyenvironmentswithdigitalprojects,digital • agenciesshouldleadtheteambecausethey’retheoneswhowillknowhowbesttoapplytheprojecttodigital. • Howcanmybusinessbranditselfeffectivelyacrossmultiple-channels? • 7yearsagobusinessesdidn’tconsideriPadsoriPhonesintheirbrandingbecausetheysimplydidn’texist,and nowthey’remainstreamandbusinessescannolongeraffordtoignoremultichannelbranding. • Withtheopportunitiesthatmulti-channelbrandingbrings,suchasbringingyourbrandtolife(beware,thislink isnotforthefainthearted!)withinteractiveandfunelements,comesthechallengesofhowtoadaptyour • brandingtodifferentscreensizesandmaintainconsistencyacrossmultiplechannels.Makesureyoudesignfor thedevice. • Needhelpwithyourdigitalstrategy? • Getyourfreebrandingguide • Contactusforafreedigitalreview.Youcanalsogetanoverviewofwhatwedohere