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Vera Gist, MRC , LBSW DARS/DBS Field Director, Southeast Greg Mason, MA, LPC-S

IT CAN BE DONE!. Vera Gist, MRC , LBSW DARS/DBS Field Director, Southeast Greg Mason, MA, LPC-S DARS/DBS Field Director, Waco. Effective and Efficient Counseling and Guidance and its Documentation. INTRODUCTIONS Presenters Audience Content. WHAT IS VOCATIONAL COUNSELING AND GUIDANCE?.

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Vera Gist, MRC , LBSW DARS/DBS Field Director, Southeast Greg Mason, MA, LPC-S

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  1. IT CAN BE DONE! Vera Gist, MRC, LBSW DARS/DBS Field Director, Southeast Greg Mason, MA, LPC-S DARS/DBS Field Director, Waco Effective and Efficient Counseling and Guidance and its Documentation

  2. INTRODUCTIONS • Presenters • Audience • Content

  3. WHAT IS VOCATIONAL COUNSELING AND GUIDANCE? A professional intervention and service to consumers for the purpose of reducing the disability-related impediments or other barriers to employment through consistent and comprehensive application of proven principles and methods, including but not limited to informed consumer choice

  4. WHO PROVIDES VOCATIONAL C&G? • A Skilled Clinician • An Expert in Assessment and Planning • An Expert in Disabilities • An Expert in WOW • Effective in Helping Consumers Overcome

  5. WHAT CAN C&G ACCOMPLISH OR WHY IS IT SO IMPORTANT? • Establish and Maintain Trust • Create a Strong Forward-Moving Relationship • Challenge Consumer to be a Practicing Partner • Empower the Consumer • Identify ALL Disabilities and Barriers to Success • Help Consumer Develop Essential Skills • Ensure Accountability & Consumer Choice • Increase Likelihood of Success

  6. WHEN SHOULD C&G HAPPEN? Every contactwith your consumer is an opportunityto provide effective and efficient C&G . . .

  7. . . . REGARDLESS OF • Time • Space or Location • Case Status or Phase • Medium of Communication • Consumer’s Current Orientation or Functioning

  8. HOW DO WE PROVIDE C&G? Whatever the nature of the contact, take time to check: • The IPE • Previous case notes • Yourself

  9. HOW DO WE PROVIDE C&G? Actively Listen To: • Identify the Issue(s) • Determine the appropriate Intervention(s) • Partner with Consumer to be Intentionalmoving forward

  10. HOW DO WE PROVIDE C&G? With professionalism, and acting with courage and consideration, control the interaction/process to ensure effectiveness and efficiency.

  11. HOW . . .?LET’S DEFINE OUR TERMS! • ISSUE: An important subject or topic • INTERVENTION: To become involved in something in order to exert influence • INTENTION: The thing that you plan to do or achieve; what one intends to do; a determination to act in a certain way; (For example, “I resolve to do . . . “)

  12. HOW . . .?WHAT IS ACTIVE LISTENING? Active listeningis a skill that involves listening to, and focusing on, what the other person is saying and how they are saying it with the whole of you to fully understand them, including the emotional content and significance of the words, and reflecting back the meaning so that they know they have been understood.

  13. HOW . . .?HOW DO YOU ACTIVELY LISTEN? The SOLER Method: • S = Sitting Squarely • O = Open Posture • L = Leaning Towards • E = Eye Contact • R = Relaxed

  14. HOW . . .?WHAT THEORY DO WE USE? • Handout Exercise/Self-Assessment

  15. WHAT IS DOCUMENTATION? Documentation demonstrates how the VR process is ensuring informed consumer choice, and reducing the disability-related impediments and other barriers to employment, leading to a successful employment outcome. It has multiple implications, including legal and ethical.

  16. WHAT CAN DOCUMENTATON ACCOMPLISH OR WHY IS IT IMPORTANT? • “Tells the Story” of the VR Process • Demonstrates that informed consumer choice has taken place at every phase • Substantiates the positive impact that has taken place on the consumer’s life • Facilitates follow-up and follow-through • Communicates services and participation • Increases likelihood of success

  17. HOW DO WE DOCUMENT? • ReHabWorks • Select Topic • Add to Topic • Case Note • Issue(s) • Intervention(s) • Intention(s)

  18. HANDOUTS • Issues • Interventions • Intentions

  19. ROLE PLAY C&G

  20. DOCUMENTATION EXERCISE

  21. OTHER IMPORTANT AND RELATED TOPICS • Assessment • Planning • Case Management

  22. WHAT DOES POLICY SAY? • Vocational Rehabilitation Manual • Counseling and Guidance, Chapter 10 • Definition of C&G, 10.1 • Examples of C&G, 10.2 • Case Management, Chapter 40 • Case Notes, 40.1 • Purpose, 40.1.1 • What to Include, 40.1.2 • What Not to Include, 40.1.3

  23. CLOSING REMARKS/Q&A

  24. "A life is not important except in the impact it has on other lives.“ Jackie Robinson

  25. “Nothing will work unless you do.” Maya Angelou

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