Welcome to the BCS Citrix System

1. Welcome to the BCS Citrix System The new Faculty of Business Citrix system provides an exciting new way to access the programs and applications used in your classes, from anywhere! To access the system simply select the Business Citrix link on the student intranet homepage. This system can be used from any Internet connected computer with a Web browser (Netscape 4.7 or IE 5.5)

2. Login Procedure Your existing Seneca assigned username and password will get you into the Citrix System. No additional information is required! Once you have entered the correct credentials, and if you have been authorized to use the system, you will be granted access. Currently only select BCS students have been authorized to use the system. Access changes from semester to semester.

3. Getting Started With Citrix After you have successfully logged into the Citrix system, you will be presented with a top level menu of application groupings as seen to the left. Before selecting one of these groupings, you must install the Citrix client software on your computer. (This may already be done in some Faculty of Business computer labs) To install the client on your computer, click the Install Client button at the top right of the screen.

4. Downloading the Citrix Client When you click on the Install Client button, a window will pop up on your screen that looks like the one to left. Click the Install Citrix ICA Client for Win32 link to download the client to your computer. Have a Macintosh or Linux system? No problem! Simply go to http://www.citrix.com and download the most recent client for your operating system!

5. Saving the Client Installer After you have clicked the Install Citrix ICA Client for Win32 link, you will be prompted for a location to save the installer on your system. It is strongly recommended that you save the installed to your Windows desktop so that you can easily find it for the next step – Installing the client. IMPORTANT: Once the client has successfully downloaded close your Web browser completely! (All windows!)

6. Running the Client Installer IMPORTANT: Before performing this step you should close your Web browser. (All windows!) Locate the installer file on your computer’s desktop. (It should be called ica32.exe) Double click the installer – you should see a dialogue box like the one to the left. Click on the Yes button to continue with the client installation process.

7. The Software License Agreement Review the license agreement screen. If you agree to the terms click on the Yes button to continue. While most people don’t seem to read these things, how do you know that it doesn’t say that if you install the software they can come to your house and drink your milk right out of the carton?

8. Restart your Web Browser If you have properly followed directions to this point, you will need to click the OK button on this dialogue box and restart your Web browser. Simply return to the Student Intranet Web page and click on the Business Citrix link. You will need to login to the system again, but this time you can begin to use the applications.

9. Selecting an Application Group After you have successfully logged into the Citrix system, you will again see the top level menu of application groupings as seen to the left. The applications available are dependant on the program you are in. Your menu may appear differently than your instructors or another students. Select the application grouping that contains your desired application by clicking on the link.

10. Selecting an Application to Use Upon selecting an application grouping, you will be presented with the available applications as seen to the left. Select the application that you wish to use and simply click it’s associated icon or text link. While the product is loading you will see a dialogue box similar to the one below:

11. Using an Application in Citrix Once loaded, applications will look and operate in exactly the same way they would if they were loaded locally. Simply use the applications normally. When you are done, simply close the application as you normally would. While the applications operate normally there are some differences related to opening and saving files. These are covered on the next slide.

12. Saving or Opening Files Each account has an associated home directory on the Citrix servers. This private directory is provided for you to save your work in progress. Files are accessible regardless the computer you are working on. Local disk drives are also available and appear with a $ after them. Using these drives may be slow as files must be uploaded or downloaded to your computer over the Internet. Modem users should avoid using these drives.

13. Printing from the Citrix System The Citrix system does not have any printers attached to it. It supports printing by linking to your local printer. (Assuming you have one attached to your computer) When you select print from an application, the system will print to your default printer. It is recommended that you print only when necessary it may take more time than printing from a local application.

14. Problems & Getting Help Due to the complexities of modern applications and variances in computer configurations, minor issues and problems should be expected. You can help us solve problems by carefully reporting them to our staff. Please email problems with the system to your instructor or to stefan.kanitz@senecac.on.ca. Include as detailed description as possible as to what you were doing at the time of the problem. For support or to report a problem while at the college, see Bruce Conroy at the Business Labs help desk in room 4157. While you can use the Citrix system from any college computer or at home, support is initially available only from the sources listed above until further notice.