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Thank you for participating in this brief overview of the Jeff Cole Group, Ltd. (JCG).

Thank you for participating in this brief overview of the Jeff Cole Group, Ltd. (JCG). Established in 2002, JCG is a consulting practice in Centerville, Ohio dedicated to helping clients improve business results. We do that through state-of-the-art improvement strategies .

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Thank you for participating in this brief overview of the Jeff Cole Group, Ltd. (JCG).

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  1. Thank you for participating in this brief overview of the Jeff Cole Group, Ltd. (JCG). Established in 2002, JCG is a consulting practice in Centerville, Ohio dedicated to helping clients improve business results. We do that through state-of-the-art improvement strategies.

  2. The Group in JCG is composed of a collaborative network of consultants who come together on projects as their skill sets match your specific needs. JCG consultants each have over 20 years practical industry experience and a proven track record for getting results.

  3. We believe in listening. Your culture and organization are unique. We partner with you to select an approach right for your needs -- not force-fitting a “cookie cutter” implementation. We also believe in making our clients self-sufficient to address their future improvement needs.

  4. We have helped companies in a variety of industries including: • High Tech • Hospitals • Telecoms • Food Production • Optical Fiber Mfg • Marketing Research • Airlines • Retail • Management Consulting • Healthcare Supply Mgt • Pharmaceutical • Heavy Equipment Mfg • Restaurant Equipment • Government • Electronics Mfg • Software Development JCG consultants have helped Fortune 500 firms as well as medium & smallbusinesses, working with teams from the boiler-room to the board-room in achieving results.

  5. “ Our Improvement Strategies blend the best in today’s quality and changemanagement practices, giving you results that last. Specifically, it includes the ... This overview mentions improvement strategies - specifically how can JCG help me? • methods • structures • tools • training • communications • measurements • governance .” … required to drive improved results.

  6. We help clients improve results through a simple three-step approach: Diagnosis Prescription Improvement

  7. Diagnosis Prescription Improvement • We partner with you to clarify and quantify your most • critical performance gaps • By selecting and applying fast, effective diagnostic • approaches, we surface the underlying rootcauses • of the performance gaps

  8. Diagnosis Prescription Improvement • Next, we construct a strategy for improvement • tailored to your culture and resources. • JCG brings to the table a broad and deep array of • improvement approaches, best practice examples, • and a multi-decade trackrecord of success.

  9. Diagnosis Prescription Improvement • Where the rubber meets the road - executingthe • strategy to close the gap and achieve desired results. • Of all failed improvement initiatives, 80-90% fail in • this stage. We’ll tell you exactly why that happens • and show how your strategy will have proactive • assessments and riskmitigation built in.

  10. To further support implementation, we offer training in several key areas: • Six Sigma • Lean • Baldrige • Action Planning • Creativity Tools • Change Management • Team Building • Effective Meetings • Shared Expectations

  11. We relieve pain. Every organization has some form of pain, varying from broad to specific. Broad: We need ... Specific: We need ... “A 15% IRR for our training effort” “To reduce loan processing time from 30 days to 5” “To respond to 98% of calls within 24 hours” “To improve process yield on line 3 to 85%” “95% parts availability” “Better customer service” “Faster delivery” “Lower costs” “Less confusion” “Reduced turnover” “Better processes” “Improved quality” “Better relationships” “Less time in meetings” • The pain is not limited to manufacturing. Often, • gaps are found in other areas such as: • Finance & Administration • Human Resources • Quality, Public Relations and Legal processes • Operations • Order Entry, Call Center and Fullfillment • Sales and Marketing • The improvementtechnology we bring to • the table addressestheseissues.

  12. Along the way, we’ve racked up some interesting results, including: • Process cycle time reduced by 75% • 40% cost reduction in a multi-million dollar process • $50,000 in hidden costs surfaced and eliminated in one • simple administrative process • Process usage improved from less than 50% to 100% • 300-point gains in Baldrige assessment scores • Cost savings of 40% on a multi-year software project • JCG clients have enjoyed over $50M in savings!

  13. It would be our pleasure to help you meet your goals. Please visit the website below to learn more and let us know how we may serve you. Jeff Cole, Owner & Principal JCG, Ltd. 2160 Belleville Ln Centerville, OH 45459 937.671.2763 jeff@jcolegroup.com www.jcolegroup.com

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