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COMMUNITY CHAPLAINCY LISTENING

COMMUNITY CHAPLAINCY LISTENING. Dave Rigby Western Isles 21 st June 2012. Beautiful Isolation. Local Service Provision?. 33 referrals in the pilot phase (March 10- March 11) Patients overwhelmingly reported having a positive experience with the CCL service

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COMMUNITY CHAPLAINCY LISTENING

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  1. COMMUNITY CHAPLAINCY LISTENING Dave Rigby Western Isles 21st June 2012

  2. Beautiful Isolation

  3. Local Service Provision?

  4. 33 referrals in the pilot phase (March 10- March 11) Patients overwhelmingly reported having a positive experience with the CCL service 41 clients in the second phase to date • Only 5 DNA’s • Age range 20-89 • Multiple issues • Work related stress • Relationship difficulties • Bereavement • Loss of confidence, meaning and purpose • Chronic disease and pain acceptance • Cancer and coping Personal experience

  5. Mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values and which demonstrate compassion, continuity, clear communication and shared decision making Caring and Compassionate staff and services Effective Collaboration and explanation between clinicians, patients and others Continuity of care

  6. Shifting the Balance of Care

  7. Community Chaplaincy Listening in the Western Isles

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