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After the presentation

After the presentation. Handouts (better now than before) Answering Questions Evaluation. QUESTIONS. Egomaniac Genuine Interest. Egomaniac Questions:. The Test Question : to check your knowledge (DO NOT BLUFF, OFFER TO INVESTIGATE etc)

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After the presentation

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  1. After the presentation • Handouts (better now than before) • Answering Questions • Evaluation

  2. QUESTIONS • Egomaniac • Genuine Interest

  3. Egomaniac Questions: • The Test Question: to check your knowledge (DO NOT BLUFF, OFFER TO INVESTIGATE etc) • The Display Question: “I know more than you do” (NO REAL QUESTION? Thank for comment)

  4. Other Questions • Defensive questions (Stick to guns, amke questioner think) • “Off the record” questions (Don’t answer) • Yes/No questions (May be a strategy to pin you down, be careful) • “No Win” questions (Think before you speak!)

  5. Listen carefully and take notes Let the questioner finish, don’t interrupt! Make sure you understand the question Repeat the essential points Establish rapport:questioner’s name, eye contact Imitate the questioner’s body language Be concise, clear, complete and cordial HOW TO HANDLE QUESTIONS:

  6. BEFORE YOU ANSWER, ASK YOURSELF… • Should I answer ? (Can I? Must I?) • Should I agree with it? • Should I admit I don’t know? • Should I defer it to later? To someone else? • Should I ask the audience?

  7. TIPS • Have a colleague in the audience to ask questions • Encourage questions • Do not belittle a questioner • Ask yourself “What’s in it for me?” • Watch out for ramblers

  8. HOW TO ASK QUESTIONS... • Best News First • Buffer • Recap ideas • Open-ended (start with a WH Q-word) • Multiple • Be Clear, Complete and Cordial

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