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The Discipline of Teams Jon R. Katzenbach and Douglas K. Smith. Presented By: Bobby Pfennigs Mohamed Alzabidi. Definition.
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The Discipline of TeamsJon R. Katzenbach and Douglas K. Smith Presented By: Bobby Pfennigs Mohamed Alzabidi
Definition “A team is a small number of people with complimentary skills who are committed to a common purpose, set of performance goals, and an approach for which they hold themselves mutually accountable”
Work Groups • Strong clearly focused leader • Individual accountability • Purpose is same as organization’s mission • Individual work products • Runs efficient meetings • Measures its effectiveness indirectly by its influence on others (such as financial performance of business) • Discusses decides and delegates
Teams • Shared leadership roles • Individual and mutual accountability • Specific team purpose that team delivers • Collective work products • Encourages open-ended discussions and active problem solving meetings • Measures performance directly by assessing collective work products • Discusses decides and does real work together
Footholds for Team • Specific team performance goals/objectives • Clear communication/constructive conflict • Attainability of specific goals • Small wins that lead to broader purpose • Challenging goals • Effective size and skill mix
Skill Requirements • Technical or functional Expertise • Problem Solving and Decision Making • Interpersonal
Three Types of Teams • Teams that recommend things • Teams that make or do things • Teams that run things
Questions? Comments?