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Housing Support Making a Difference

Explore the evolution of our support service, the impact of housing support on lives, and our experience in providing support services within LHS developments. We operate across a large geographic area with diverse community profiles and offer person-centered services. Our service has evolved from hostel provision to encompass floating services, emphasizing tenancy sustainability and prevention of homelessness. Our strategies focus on reducing homelessness, supporting independent living for young people, addressing fuel poverty, and promoting joint working for comprehensive services in the housing sector.

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Housing Support Making a Difference

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  1. Housing SupportMaking a Difference Helen Barton Housing & Communities Director Albyn Housing Society

  2. Outline for Session • Our Support Service & how it has developed • The impact of housing support on people’s lives • Our experience as a support provider in LHS development

  3. Our Context • Very large geographic area • 2,300 rented homes scattered over 60 communities • Very mixed community profiles • Remote access to services

  4. How our service has developed • ‘The Accidental Provider’ • Former hostel provision • Accommodation based to floating services • Moved beyond landlord role • Highly valued person centred services

  5. The Impact of Housing Support • Analysis still developing • Clear recognition of role in: • Homelessness prevention • Tenancy sustainability • Limited geographic access

  6. Links to Local Outcome Agreement • Reducing homelessness by sustaining tenancies • Supporting young people to live independently • Providing Information and Advice • Increasing support for people with complex needs • Avoiding fuel poverty • Joint working for joined up services

  7. Strategy Development Process • Homelessness Strategy – Housing led • Local Housing Strategy – Housing led • Housing Support Strategy – Social Work Led • Health and Homelessness Strategy – NHS led

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