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Symposium on Intelligent Agents Intelligent Freight Planner. kpmg. MediaGeniX. Consultants. Agenda. Welcome Background Project objectives Agent technology Future. Background. Manufacturing processes are automated and locally optimised
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Symposium on Intelligent Agents Intelligent Freight Planner kpmg MediaGeniX Consultants
Agenda • Welcome • Background • Project objectives • Agent technology • Future
Background • Manufacturing processes are automated and locally optimised • Supply chain management is still focused on manufacturing • ICT’s scope is devoted to manufacturing • European industry have at least 20 % more overhead than US companies • Overhead due to: • Old-style management of transportation • Regulations • Structure of the sector • Lack of IT and OR skills
Background • Transport • Load occupation of trucks • Road traffic problems • Intermodal transport • not known by companies (shippers AND freight forwarders) • difficult to integrate in the ongoing-concern • Logistics • Location of warehouses / choice of transport mode • Material handling • Supply chain • End-to-end supply chain • Supply chain as strong as the weakest element in the chain • Performance of supply chain is driven by variation
Background Objective of supply chain management is the delivery to the final customer of the right product or service at the right time, in the right place, for the right price and with the least possible cost Flawless information flows are crucial
Information flow & E-business E-business is the information technology application that facilitates the buying and selling of products, services and information over public standard-based networks
SCM and E-business Added value E-business portals Industry transformation Value chain Integration Channel enhancement Strategic / organisational change Leverage of e-business
Project objectives ... A network should meet next demands: • while maintaining a high level of security, it must be able to cope with a constantly changing pool of suppliers and customers whose relationships vary enormously in intimacy and scope; • it must give the members a great deal of dedicated functionality, including the capacity to transfer information, the power to share common pools of information, and the capability to access and utilise electronic services; • it must be able to grow and adapt- not only in size but also in terms of functionality - along with the growth and evolution of the sector.
Project Objectives • the appearance of information brokers performing a number of functions. These information brokers oversee security, constantly ensuring that each partner has the proper security clearance and access codes; • open standard protocols as they are established for the Internet. Two critical elements make these new types of networked manufacturing/trading possible:
Managing the Business Process • Planning • Raw materials • Manufacturing • Distribution • Finance • Mantainance • Delivery • Synchronisation
The Competence is in the network ! Managing the Business Process
Pre-Contract Phase Strategic Project Objectives: Sector Needs Focus on Pre-Contract Phase Distributed Services Support of Decision Making Integration of Variety High Technological Push Electronic Market Place Refinement of objectives ...
Agent Technology • Why ? • Metaphor • Non-functional requirements • Autonomy • Robustness • Enhancebility • Framework
Intelligent Software Agent • Competence model • Environment model • Planner • Communication • Self model
Example Workflow Reactive Behavior
Example Workflow ... Proactive Behavior
Competence Model • task execution (P) • memory • information accumulation • forgetting • learning
perception (P) interaction (P) message generation (P) send messages receive messages parsing interpretation conversation trace meta conversation learning Communication Model
Environment Model • maintain environment links (P) • actor modeling • define interaction protocol • define roles • contract management • learn the environment • accumulate environment • explore environment
Self Model • identity representation (P) • representation of goals • introspection • reflection • ontology handling • ontology use • ontology adaptation • learning
task selection task execution control task launching task interruption task re-activation time monitoring emergency handling conflict handling time-bound handling handling long waiting times learning Plan Model
Model Transcending Functions • learning • problem resolution • emotion
Advantages of 5C Model • Clearly distinguished and seperated capabilities different dimensions of the capabilities of an agent • Incremental development approach • Stepwise increase of complexity possible • Not only a conceptual model, but also technical agent architecture
Implementation • JAVA (Jbuilder 3) • Agents developed according to 5C model • Agents built on top of FIPA platform • CORBA • XML
FIPA ... The foundation for Intelligent Physical Agents (FIPA) is a non-profit organization established in 1996 and registered in Geneva, Switzerland. It's purpose is to promote the development of specifications of generic agent technologies that maximise interoperability within and across agent based applications
FIPA • Agent Communication • FIPA is concerned only with how communication is carried out between agents • Agent Management
cost-benefit analysis transport simulation Demonstrator Scenario Logistics Provider Logistics Service Provider Simulation Engine Transport Service Requestor
FIPA_SMART Agent platform Agent Management System (AMS) Directory Facilitator (DF) Agent Communication Channel (ACC) Intelligent Freight Planner - set-up The following drawing shows the main logical components of the demonstrator. Logistics Provider LP_001 Guardian CMP_001 Guardian CBA-Room Simulation Agent LSP_001 User Interface Virtual Freight Simulator (VFS)
Future • Benefits • Flexible framework for installing an electronic marketspace with low technological entry barriers • Advanced yellow pages • Enormous amount of potential services could be exposed to the Internet • Business driven • Problems • Prototype is not a full blown “commercial” solution • Availability of data and readiness to co-operate and to share competences
Intelligent Freight Planner is a business portal • IFP is not bound to any software package • IFP can be deployed as an intra- and Extranet application • IFP links knowledge and competences • IFP supports every old and new business model • IFP integrates services and processes
Contacts • Kris Van Marcke • Kris.VanMarcke@MediaGenix.com • Bert Taeymans • Bert.Taeymans@KPMG.be
kpmg Consultants MediaGeniX