Establishing and Managing E-Government Partnerships OECD Good Governance for Development in Arab Countries Tunis, Tuni

1. Establishing and Managing E-Government Partnerships OECD Good Governance for Development in Arab Countries Tunis, Tunisia May 28-29, 2008

2. 2 Public-Private Partnership Continuum

3. 3 Additional Public-Private Partnership Tools

4. 4 Public-Private Competition: Overall Benefits

5. 5 Selected Agency Benefits of Competition Reduced cyber risk and reduction in IT redundancies through consolidation of seven authentication domains, 17 separate messaging systems, and migration of desktop computers to a common operating environment. (Department of Energy) Enhanced IT security through the installation of encryption software on agency laptops (Environmental Protection Agency) Strengthened operational efficiency of enterprise application, customer service, accounting, and visual service support activities through better use of technology (Health and Human Services) More efficient and standardized Web site development operations through the migration of performance responsibilities from program offices to the Office of the Chief Information Officer (Department of Justice) Improved performance of IT functions through the realignment of human capital to match qualified employees to each position (Department of Justice) Realized greater economies of scale and reduced redundant IT activities by consolidating program facilities from 46 locations to one (Veterans Affairs) Increased cyber-security through the integration of three mainframe IT environments (Office of Personnel Management)

6. 6 Administrative Case for Partnering:Lines of Business (LoB)

7. 7 Human Resources Management Line of Business

8. 8 Financial Management Line of Business

9. 9 IT Infrastructure Line of Business

10. 10 ITI LoB Common Solutions

11. 11 Keys to Success Governance Transparency > Clarity > Accountability > Results Defined Competition Frameworks

12. 12 Keys to Success � Governance Many of the E-Gov and LoB initiatives have implemented formal Governance structures with decision making and oversight roles OMB�s role in these governance structures is always as an ex-officio (non-voting) member to provide guidance on compliance with Federal rules and regulations Each initiative typically has its own terminology, but generally the following hierarchy holds: Governance Board (represented by partner agency senior executives such as CIOs, SPE, etc) Advisory Board (represented by partner agency senior staff) Working Groups (represented by partner agency staff with workgroups led by a senior staff member typically from the Advisory Boards) Many of the E-Gov and LoB initiatives have implemented formal Governance structures with decision making and oversight roles OMB�s role in these governance structures is always as an ex-officio (non-voting) member to provide guidance on compliance with Federal rules and regulations Each initiative typically has its own terminology, but generally the following hierarchy holds: Governance Board (represented by partner agency senior executives such as CIOs, SPE, etc) Advisory Board (represented by partner agency senior staff) Working Groups (represented by partner agency staff with workgroups led by a senior staff member typically from the Advisory Boards)

13. 13 Keys to Success � Transparency / Accountability Program Management Tools Implementation Plans ensures agencies and Initiatives/LoB�s are meeting goals each quarter Performance Metrics provides transparency to citizens giving insight on how well initiatives/LoB�s are doing EVM ensures progress is being made while maintaining budget PMA Scorecard Agencies are measured in Progress and Status Scores for "status" (on the left side) are based on the scorecard standards for success OMB assesses agency "progress" (on the right side) on a case by case basis against the deliverables and time lines established for the five initiatives that are agreed upon with each agency as follows Promotes transparency and accountability Focuses on IT security Emphasizes the importance of the opinion of the IG or Agency Head � he or she has significant in the rating Key areas in which FISMA measures IT security progress include: Certifying and accrediting systems Testing of Security controls and contingency plans Assigning a risk impact level Employee training in systems security Incident reportingProgram Management Tools Implementation Plans ensures agencies and Initiatives/LoB�s are meeting goals each quarter Performance Metrics provides transparency to citizens giving insight on how well initiatives/LoB�s are doing EVM ensures progress is being made while maintaining budget PMA Scorecard Agencies are measured in Progress and Status Scores for "status" (on the left side) are based on the scorecard standards for success OMB assesses agency "progress" (on the right side) on a case by case basis against the deliverables and time lines established for the five initiatives that are agreed upon with each agency as follows Promotes transparency and accountability Focuses on IT security Emphasizes the importance of the opinion of the IG or Agency Head � he or she has significant in the rating Key areas in which FISMA measures IT security progress include: Certifying and accrediting systems Testing of Security controls and contingency plans Assigning a risk impact level Employee training in systems security Incident reporting

14. 14 Keys to Success � Competition Frameworks Key Framework Components Request For Proposal (RFP) Templates Due Diligence Checklists Service Level Agreement (SLA) Templates Performance Measurement Processes Appropriate contract structure: Firm-Fixed Price vs. Time & Materials FRAMEWORK: Financial Management Line of Business (FM LoB) Issued by Federal Systems Integration Office (FSIO) http://www.fsio.gov/fsio/fsiodata/fsio_fmlob_mpg_v1.shtml FRAMEWORK: Human Resources Management Line Business (HR LoB) Issued by the HR LoB through the Office of Personnel Management (OPM) http://www.opm.gov/egov/documents/MPG/index.asp

15. 15 E-Government Initiatives: Adoption Focus

16. 16 Questions

17. 17 Appendix: FY 2009 Resources