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INITIAL ON BOARDING COACHING. Accelerating the transition of new executives to their organization, team and role. Karen R. West, PhD YSC US South Office Houston, Texas Office: 713.267.2393 Cell: 281.745.3345 Karen.West@ysc.com. Initial On Boarding Coaching. Phase 6. Final Transition
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INITIAL ON BOARDING COACHING Accelerating the transition of new executives to their organization, team and role Karen R. West, PhD YSC US South Office Houston, Texas Office: 713.267.2393 Cell: 281.745.3345 Karen.West@ysc.com
Initial On Boarding Coaching Phase6 Final Transition Meeting Phase 5 Transition Meeting 2 • Review Progress and Pulse Results • Discuss Ongoing Issues • Development Planning Phase 4 Transition Meeting 1 • Review On Boarding Experience and Initial Pulse Results • Review experience with Reporting Senior • Review/Coaching regarding Integration Plan Phase3 EDP • Team Integration Process • Review/Coaching regarding Integration Plan • Feedback to Reporting Senior • Determine Pulse Questions Phase 2 Pre-Interview • Four Hour Interview • Feedback to Executive & Reporting Senior • Written Report regarding Key Initial On Boarding Issues • Executive Given Integration Plan Guidelines Phase1 Initiate Process & Schedule Assessment • Reporting Senior Interviewed: • Strengths • Concerns or Opportunities • New executive scheduled for meeting with YSC • Process described to executive • Questions answered
Implementation Guidelines • Initial On Boarding Coaching works when: • New leader comes from outside company • New leader transfers from an associated operation • New leader due for promotion or role changes Best when: • Process started within first 30 to 60 days Facilitated by: • 2 YSC consultants, including the same YSC consultant who conducted the EDP; 1 with smaller teams
Phases 1-3: Environmental Scan 1. New executive is scheduled for meeting with YSC 2. Key Individuals interviewed: Reporting senior, Outgoing executive, others as desired • Strengths • Opportunities • Concerns • Role challenges and goals 3. EDP conducted • Four hour interview • On Boarding Integration Plan is given and explained, timeline set and scheduled for initial first draft, EDP feedback session, and Team Integration Process (note: all on same trip) • Written report generated regarding key Initial On Boarding Issues
Phase 4: Team Integration & Feedback • Team Integration Process • Team process to integrate leader with understanding of organization and team • Review of On Boarding Integration Plan • After Team Integration Process in order to include relevant information from Team Integration Process • Feedback to Reporting Senior • A 3 way conversation regarding: • On Boarding Integration Plan • Discussion regarding other emergent issues • Determine 5 or 6 Pulse questions for follow-up feedback from team and reporting senior
TEAM INTEGRATION PROCESS DESCRIPTION 1. Planning (with Leader) 2. Planning (with Team) Optional 3. Data Gathering (with Team) 4. Debrief (with Leader) 5. Leader & Team Discussion 6. Close
Objectives of Team Integration Process • Accelerate the creation of effective working relationships between a new leader and their team Become acquainted with respective operating styles Establish open channels of communication Understand mutual expectations Exchange views
Outcomes for New Leader from Team Integration Process • Leader can share ideas and philosophies • Clarify mutual expectations • Build foundation of trust • Leader can hear and address the team’s concerns and questions thereby: • Alleviate potential misunderstandings • Dispel erroneous group assumptions • Gain insight into the Team’s operating style and their expectations
Outcomes for Team from Team Integration Process • Brings the team together to create alignment about: • New leader • How they want to function • Learn the new Leader’s operating style, personal priorities and expectations • Take advantage of a forum that allows team to surface as a group, potentially sensitive issues or concerns
On Boarding Integration Plan • Situation Assessment • Relationship Development • Business Plan & Priorities • Personal Performance Objectives • Personal Development • Organizational Assessment • Development of Effective Team Processes The Team Integration Process informs some or all aspects of the ON BOARDING Integration Plan
Phase 5: Review & Refocus • Review On Boarding Experience Thus Far • Review/Coaching regarding Integration Plan • Review Process with Reporting Senior, checking for: • Validity • Emerging Concerns
Phase 6: Ongoing Development • Review Progress • Review/Coaching regarding Integration Plan • Developmental Planning, including: • A 3 way conversation with Reporting Senior, regarding: • Review of Integration plan • Discussions regarding other emergent issues • Future opportunities