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Matthew Riley Director - Data Center services

Matthew Riley Director - Data Center services. Texas.Net The Leading Business ISP in Texas. Founded in 1994 in San Antonio as one of the first 50 ISPs and still growing Created to connect business LANs to the Internet for email

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Matthew Riley Director - Data Center services

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  1. Matthew Riley Director - Data Center services

  2. Texas.Net The Leading Business ISP in Texas • Founded in 1994 in San Antonio as one of the first 50 ISPs and still growing • Created to connect business LANs to the Internet for email • Began offering Internet Access with the advent of Mosaic, the first Internet Browser • Expanded one market/year to Austin, Houston, Dallas, Ft. Worth • Now more than 1,000 corporate customers • Impressive Business Fundamentals • Profitable every year since inception • Same ownership team and core engineering staff since day one • Rock Solid Infrastructure • Over 9 years of ISP expertise leads to 100% network availability backed by proven SLAs • Outstanding Customer Support • Every commercial account enjoys local market, direct-dial access to a live customer support engineer • All service calls are answered within 5 seconds

  3. T1 T3 OC3 OC12-48 Gigabit Ethernet Disaster Recovery Colocation Worksite Recovery Corporate Data Center Outsourcing Managed Data Backup and Restore Managed Load Balancing Managed Firewalls VPN Star – Managed VPNs Mailstar Managed E-mail PeacekeeperTM Network Management Shared Web Hosting Texas.Net Services Managed Internet Services Data Center and Managed Services

  4. TexasNAP acts as a private, secure business-to-business network allowing Texas.Net customers to connect to each other without traversing the Internet. Additionally, the Internet "connects to" the TexasNAP providing the fastest possible Internet connectivity. Our TexasNAP hubs consist of state-of-the-art equipment ensuring the highest levels of redundancy, network performance, reliability and scalability. TexasNAP

  5. The Texas.Net Houston Internet Data Center (IDC) is located on the 4th floor of the Marathon Oil Tower Since 1997. Texas.Net Houston IDC

  6. Texas.net Houston Colocation Floor: 4 Elevation Above base: approx 60 ft (18.18 meters) Elevation Above Street: Approx 72 ft (21.8 meters) Available facility space: More than 20000 Sq ft Fire suppression: Logically zoned limited dispersion FE 227 Du Pont Clean Extinguishant Cooling: Independent redundant air handlers utilizing redundant building cooling infrastructure Raised Flooring with excess load capacity Access Building card key for floor access Biometric Door Access Floor monitored by video Surveillance and Harris County Sheriffs Department Telecommunications 4 points of entry for fiber delivery 2 internal risers for fiber elevation Last mile Handoffs: Time Warner, ELPGN, Phonoscope Bandwidth OC12 AT&T OC12 Broadwing OC12 Cable and Wireless OC 3 AT&T Power Dual Power grids Dual UPS Infrastructure Natural Gas Emergency Generator Texas.Net Houston IDC

  7. Texas.Net Internet Data Center

  8. Tier-1 Internet Data Center 6 Hotels, 3 Restaurants Adjoins Austin-Bergstrom Airport Under 3 hours from Houston, Dallas and San Antonio by car Outside Hurricane and flood plane zones “Ready to Run” Worksite Recovery 25 “Ready to Run” Worksite stations with, PCs, Internet, Phones...etc. Full Featured Customer Lounge Kitchen, Satellite TV, Break Areas Ample Parking, Hike/Bike Trails The Texas.Net Disaster Recovery Campus Texas.Net provides disaster recovery solutions for Gulf Coast and Texas-based companies with its 2 Disaster Recovery (DR) Campuses located in central Texas DR Campus Facilities

  9. Built from the ground up to be a data center Five levels of security Including: Biometric Access, CCTV system with Digital Video Recorders Four levels of Fire Suppression Including: FM-200, High Sensitivity Smoke Detection (HSSD) 1 ton HVAC per 18 sq ft. raised floor, N+4 Redundancy Two Caterpillar 1.5 MW Generators Parallel Engineering in all subsystems External equipment yard protected Computer Aided Facilities Management (CAFM) Management commitment to consistent infrastructure equipment testing The Texas.Net Disaster Recovery Campus Texas.Net provides disaster recovery solutions for Gulf Coast and Texas-based companies with its 2 Disaster Recovery Campuses located in central Texas South IDC Highlights

  10. Worksite Recovery Office Space in Data Center • Worksite recovery office spaces include continuously available personal computers, Internet connections and telephones

  11. Four Levels of Fire Suppression including: State-of-the-Art FM-200 System • Four Levels of Fire Suppression ensure highest level of fire prevention • High Sensitivity Smoke Detection (HSSD) • FM-200 • Dual-Interlock Dry Pipe System • FE-36 Handheld Extinguishers • FM-200 building-wide system. (39) FM-200 distribution nozzels are distributed across the entire Data Center • FM-200 non-conductive and non-corrosive gas prevents equipment damage that couldotherwise result from traditional water-based systems. FM-200 is a safe alternative to Halon

  12. Computer Room Air Conditioners • (20) 30-ton Liebert CRACs (Computer Room Air Conditioners) with expansion to (30) 30-ton CRAC units • 1-ton HVAC per 18 square feet of raised flooring • Constant temperature at 72+/-2 degrees and relative humidity between 45-55%

  13. Private Equipment Suites • Secured, Private Equipment Suites. Suites available in 9’ x 7’ - 9’ x 14’, and custom-sized requests

  14. Uninterrupted Power Supplies (UPSs) • Fully pre-built UPS expansion slab will support (2) additional 500 kVA UPS systems • (4) 500 kVA (expandable to 6) PowerWare 9315 parallel, redundant UPS systems dedicated to the colocation area, provide 30 minutes runtime at full load • (2) 80 kVA PowerWare parallel, redundant UPS systems provided additional UPS infrastructure dedicated to the POP (not pictured)

  15. Lightning Protection & Grounding System • Main Ground Bar • Entire Data Center is tied to a state-of-the-art grounding system • One of more than a dozen Lightning Protection Rods • All external infrastructure protected by a lightning protection system

  16. Caterpillar Generators • Interior view of 1875 kVA Caterpillar diesel generator • Generators start and sync to UPS systems in less than 10seconds

  17. 6000 Gallon Fuel Tank • 6,000 gallon on-site diesel fuel storage tank allows for 48+ hours runtime at full load in N+1 configuration • In case of loss of utility power, 1 of several contracted fuel supply companies will have refuel trucks on-site within 4 hours • In the event of utility power loss, the ATSs automatically switch all power loads to diesel generators in less than 10 seconds

  18. Five Levels of Security • Five levels of security ensure maximum protection of data and assets • Personnel at check-in area matches govt. issued picture ID to recorded ID in the real-time “Approved Access Database” before access to the IDC is permitted • Biometric Access • CCTV Cameras record to Digital Video Recorders • External equipment yard is protected with barbed wire fences and steel and concrete reinforced ballards • Mantraps on all doors Main Security Check-in Area

  19. CCTV Cameras • 49 camera, color, IP-based CCTV surveillance system records full-motion video to multiple Digital Video Recorders (DVRs) • Cameras also take video clips upon every door opening • DVR-based system eliminates tape swapping, handling and other human errors common to VCR-based systems

  20. Biometric Access Controls • Hand Key Biometric Access Control Systems throughout Data Center • Individually keyed cabinets, cages and optional private suites provide maximum security and privacy

  21. External Security • Concrete filled steel reinforced barriers surround exterior. Foundation is slab on grade with a 5-foot riser • Barbed wire fence surrounds external infrastructure • External cameras monitor outside environment • Man traps at all external doors prevent unauthorized access

  22. Internet Connectivity • Multiple, redundant, top of the line Cisco 12000 Series Routers and 6000 Series Switches – internally redundant • Multi-homed connectivity to Global upstream providers

  23. Telco Fiber Facilities Telco Fiber Facilities: • OC-48 – El Paso Global Networks • OC-48 – Qwest • OC-48 – Time Warner Telecom • OC-48 – Grande Communications • OC-12 – Southwestern Bell

  24. Internet Connectivity • BGP-4 Intelligent routing, Texas.Net proprietary engineering and OC-level, multi-homed connectivity to at least 6 upstream global carriers, ensures the fastest possible path to the Internet

  25. Marquee Customers

  26. Thank you for Attending!

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