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Smart technical solutions to help you. COMMUNICATE & COLLABORATE. Index. Corporate Overview Global Delivery Model Management Team Our Solutions (with case studies) Application Development CRM CMS Migration Methodology Delivery Process Offshore Model Team Organization Why IOTAP
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Smart technical solutions to help you COMMUNICATE & COLLABORATE
Index • Corporate Overview • Global Delivery Model • Management Team • Our Solutions (with case studies) • Application Development • CRM • CMS • Migration Methodology • Delivery Process • Offshore Model • Team Organization • Why IOTAP • IOTAP Edge
Global Company with Business in Europe, America, Asia and Australia Development Centers Based out of Mumbai, Chennai India Company Size – 50 Core practice Areas – CRM, CMS and Custom Applications Company Overview
Managing Partner, Ebrahim Nalwala Arizona State University – BE, Computer Systems Engineering Worked with Onyx as a Technical Consultant – CRM Managing Partner, Aman Choudhary Arizona State University – BE, Computer Science Worked with Oracle as Sales Manager Director Business Development - Europe, Shyamal Desai IIT, Bombay graduate with over 22 years of experience working with ITC Ltd in various capacities all over the world. Held the CEO - ITC Infotech position in Europe and also headed their subsidiary in the US. Director Business Development - Asia Pacific, Sunit Prakash Master’s in Science & Business Management Over 20 years of experience including IBM & Baan and the Asia Pacific region. Management Team
IOTAP Global Delivery Model offers outsourced development with industry experience advanced technology expertise cultural compatibility a local consulting presence that integrates business strategy with execution Global Delivery Model
Partners Microsoft Gold Certified Partner IOTAP is a Microsoft Gold CertifiedPartner having competencies in the areas of: Data Management Solutions Information Workers Solutions Customer Development Solutions Microsoft SharePoint Deployment Planning Services SDPS is a new Software Assurance Packaged Services benefit designed to help organizations plan an effective deployment of Microsoft Office SharePoint Server 2007
Partners MS SilverLight Partner Microsoft Silverlight is a free framework empowering you to build new types of applications for the Web regardless of target platform or browser, using all the familiar features, languages and tools of the .NET framework. Endeca Endeca is a next-generation information access company, uniting the ease of search with the analytical power of business intelligence. Combining patented intellectual property, breakthrough science and a deep focus on user experience, the Endeca Information Access Platform helps people find, analyze and understand information in ways never before possible.
Practice Area • Application Development • CRM • CMS
Custom Application Development Application Enhancements Re-Engineering of Existing Application Migration of Legacy Application to Modern Technology Platforms Web-enabling Legacy Applications Web 2.0 Applications Hand Held Applications Application Development
Case Study : Don’t Miss Out • Introduction • www.dontmissout.com.au is Australia's latest on-line auction & big brand clearance website. • Delivers branded original products to customers via online auction and fixed price clearance solution. • Run by a professional on-line auction and asset management company that has been trading online since 2003 Challenges • Real time bids • Secure Transactions • Order Tracking • Powerful Search • IOTAP’ s Solution • Website developed with ASP.NET 2.0 and SQL Server • Rich user experience using AJAX • Windows services for auctions and bids • Advanced Search functionality
Case Study : Resolve FM Reporting Portal Introduction • The Reporting Portal enabled ResolveFM contract teams, managers and customers to collaborate on contract related documents, data, charts and reports. • The monthly report builder functionality allowed managers to complete the monthly report for each contact and publish the report to a pdf file. • Customers will be able to view the monthly report in addition to general contract documents, reports and charts. Challenges • There was no central portal exists from where one can get the contract related documents, reports and graphs etc. • The business rules were always changing depending on the market situation and all of the staff needed to be abreast of the changes in order to process the information. • Data integration problems
Case Study : Resolve FM Reporting Portal IOTAP’s Solution: • Website developed with ASP.Net 2.0, SQL Server and • Microsoft Reporting services • Rich User experiance using AJAX • The system kept all of the erroneous processing in a • single place, where the appropriate managers could • review the information and contact the appropriate fitness center for further clarification. 12
Customizations and Configurations Integrations and EDI (Web services, BizTalk) Business Intelligence, KPI, Customized Reporting Dashboards Performance and Productivity Enhancements Upgrades, Support and Maintenance Training CRM
Microsoft Certified Business Solution Partner – CRM Onyx Certified Consultants CRM implemented in Healthcare, Real Estate, Financials and Insurance Verticals Proven implementation methodology CRM
Case Study : AMR Research • IOTAP’s Solutions • IOTAPs’ comprehensive set of services helped them lower software • development costs • increase engineering resources • improve effectiveness of their organization and thereby deliver quality • solutions to their end customers Introduction • AMR Research based out of Boston, Massachusetts, USA is the No. 1 advisory firm focused on supply chain, enterprise applications, and infrastructure. • Founded in 1986, AMR Research provides advisory services and peer networking opportunities to supply chain and technology professionals • Almost all of the Global Fortune 500 Companies are its customers Challenges • Increase engineering resources • Lower Software Development Costs • Ability to scale up/scale down technical resources based on demand
Content creation Content management Publishing Presentation Enterprise Search Business process workflows Offshore Content Centre CMS
Case Study : Common wealth Business Council Introduction • The Commonwealth Business Council (CBC), London, UK provides leadership in increasing international trade and investment flows, creating new business opportunities, promoting good governance, reducing the digital divide and integrating developing countries into the global market. • CBC’s operations is spread across all 53 commonwealth countries • CBC has as its members several premier organizations including Microsoft and Coca Cola Challenges • Data Corruption with the previous CMS • Loss of valuable content • Lack of document management system • No business process in place • Fragmented content
Case Study : Common wealth Business Council • IOTAP’s Solution • WCM using Windows Sharepoint services 3.0 • Website back to functioning in just 3 days • Workflow for document approval • Integrated with MS office Interlinked content • Rich media functionality using Silverlight
Case Study : Let’ s Go with the Children Introduction • Easy to use content management system. • A subscription / membership system • Shopping functionality for customers • Robust search functionality • Fragmented content Challenges • Easy to use content management system. • A subscription / membership system • Shopping functionality for customers • Robust search functionality • Fragmented content IOTAP’s Solution • WCM using windows Dotnetnuke • Ecommerce using Catalook store • Improved data capture and storage • Additional revenue Streams from advertising • Swift content updates • Rich user experience using AJAX
Team Organization Software, Architecture & Process Discussions Weekly Project Discussions & Specific Clarifications Technical Architect Engineering Manager Software Team Lead Project Coordinator Software Engineers Software Tester
Vertical industry domain knowledge. State-of-the-art technology expertise. Our core competencies range from legacy software modernization, CRM applications to emerging CMS technologies State-of-the-art tools to manage technology deployment. Highly disciplined processes , program management and change management Organizational agility Microsoft Gold Partner Cost Effectiveness Quality At IOTAP: “WE ARE COMMITTED TO DELIVER HIGH QUALITY SOLUTIONS CONSISTENTLY” Why IOTAP Our Quality Policy starts and ends with the customer as a focal point : Understanding the customer’s requirements, Designing optimal solutions to meet those requirements, Building systems and processes in place to ensure quality at every stage, Achieving our commitments on delivery and services
IOTAP Edge Microsoft Gold Partner STPI Member Offshore Development Resource Cost Benefit Trained & Certified Manpower Professional Approach Effective Resource Utilization Time Flexibility