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WINDSTREAM. SMART SOLUTIONS. FOR EVERYDAY BUSINESS. Windstream: What We Do. We are a next-generation telecommunications provider, offering a broad array of advanced business technology solutions that deliver proven results and value. Windstream: Who We Are.
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WINDSTREAM SMART SOLUTIONS FOR EVERYDAY BUSINESS
Windstream: What We Do • We are a next-generation telecommunications provider, offering a broad array of advanced business technology solutions that deliver proven results and value.
Windstream: Who We Are • Operations in 29 states and the District of Columbia • Annual revenues: $4B • Employees: 10,100 Business-class Data, Voice, Networking and Equipment to more than 400,000 business customers.
Our Capabilities Data Services • Ethernet Internet • Dedicated Internet • VoIP and Data Solutions • Managed Network Security • Managed Routers • High Speed DSL Internet • Data Center Colocation • Virtual Local Area Networking • Virtual Private Networking • Phone lines • Long Distance • Hosted PBX Services • PRI • Digital T1 Trunks • SIP Trunks • Conference Calling • Unified Messaging Solutions (Fax to email and Voicemail to Email) MPLS Networking Solutions Featuring certified equipment by Voice Services 4
Our Service • Local sales and dedicated account management teams • Network management 24x7 by industry-certified professionals • Single point of contact for customer service and support “Our dedicated account management team is always looking for ways to improve service to our customers. We constantly solicit feedback from customers and use that feedback to deliver customized solutions.” – John Leach, Executive Vice President of Business Sales
The Network Windstream Powered By 4 Network Operations Centers 564 Switches Miles Of Fiber 60,000
DATA AND COLOCATION CENTERS • SECURITY: • Access available 24x7 with Key Card. Monitored • video surveillance. • BACKUP POWER: • Fully redundant uninterrupted power, surge • suppression and emergency backup generators. • ADVANCED ENVIRONMENTAL CONTROLS: • Sophisticated fire detection/suppression systems and HVAC systems that control air temperature, humidity and airflow. • GLOBAL CONNECTIVITY: • Multiple Tier 1 providers ensure global network connectivity and scalability to handle large traffic demands. • REMOTE HANDS: • Highly skilled and trained technicians are available to assist you remotely for tasks such as resetting your equipment, etc. * NOTE: Not all features are available in all centers.
Our Track Record “Southwest Regional and Windstream have worked together to deploy Ethernet Internet Access at the medical center and satellite locations. This connectivity has enabled our staff and physician practices to get work done in half the time, with no delay in Internet needs.“ - Southwest Regional Medical Center • "Windstream has providedoutstanding service to our company at an excellent value. We are a national business that works from one headquarters and rarely see our customers. So reliable, high-quality phone service is a must.” • - The Dave Ramsey Show • “We rely on Windstream to proactively seek out new solutions for us and in turn, they have helped us to become more efficient.” • - Biltmore Farms
5 Key Reasons Why Businesses Choose Windstream • WINDSTREAM DELIVERS. • With 60,000 miles of fiber and more than 10,000 employees, we deliver unparalleled service to businesses all across the country. • OUR EXPERIENCE RUNS DEEP. • Windstream’s industry expertise encompasses areas of finance, healthcare, retail, education, government, agriculture and manufacturing. From small business to enterprise, we have solutions to meet your needs. • INCREASED PRODUCTIVITY, DECREASED COSTS. • With Windstream business bundles, your business can reduce expenses plus enjoy the benefit of working with only one company for all your critical communication needs. • CUSTOMIZED, SECURE SOLUTIONS. • No one knows your business as well as you. No one knows communications technology better than we do. Together we can develop custom solutions to meet your current and future business needs. • EXCEPTIONAL CUSTOMER SERVICE. • We have a technical support team based entirely in the United States and local technicians to get your services installed quickly and working properly.
How to Reach Us Chris Shubert • 405 228 2550christopher.shubert@windstream.com • windstreambusiness.com windstreammasters.com 14