Citibus Student Feedback

1. Citibus Student Feedback Amber Riley, Lexi Carpenter, Ben Irvin, & Paige Keller

2. The Issue • There is a lack of communication between students who use the bus and those who are in charge of it. • There are common issues in the system that go unnoticed because of this lack of communication.

3. The Practical Goal • To convince Mike Uryasz, VP of the SGA, that current information gathering methods are flawed and should be replaced with more effective techniques.

4. Audience • SGA External VP – Mike Uryasz • Mike Uryasz is the chairman of the Transportation Advisory Fee Committee, which oversees the entire TTU bussing system.

5. Document Design • Intro: Explains importance of effective information gathering and statistical analysis. • Proposed problem: Identifies that current methods used by the SGA are flawed. • Proposed Plan: Includes research on improved information gathering techniques and ways to implement them into the current bussing system. • Appendix: Cites all research used within the report.

6. Design & Writing Challenges • Narrowing our report focus • Organizing our proposal • Assign tasks and deadlines to group members • Organize and implement research in a informative and appealing manner • Simplifying our practical goal • From explaining several problems students face to gathering feedback from those who take the bus

7. Overcoming the Challenges • Organization • Used the textbook to develop an outline. • Use of an Appendix to properly cite research. • Communication • Met outside of class • Utilized our blog

8. What is your classification? • Freshman • Sophomore • Junior • Senior How often do you ride the buses each week? • 0-2 times a week • 3-5 times a week • 6-8 times a week • 9-11 times a week • 12+ times a week On average how much time do you spend waiting for the bus? • 0-4 minutes • 5-9 minutes • 10-14 minutes • 15-19 minutes • 20+ minutes Which route(s) do you use? • Red Raider • Double T • Masked Rider • North Indiana (Indiana & 2nd Pl, Indiana Village, Raiders Pass, & University Courtyard) • Northwest (The Gateway, The Grove) • North 4th(College Point,25 Twenty, Raiders Pass) • North Overton Park (The Cottages, University Fountains, Holden Hall, Student Union Building) • South Overton Park (University Trails, University Pointe, Holden Hall, Student Union Building) • Tech Terrace (Art Building, Tech Terrace Park, Wagner Park, 31st & Flint, 31st & Boston, J&B Coffee, 20th & Boston ) • Other (International Express, Night Ride) Student Citibus Survey On a scale of 1-10: (1 – Not at all, 10 – Very safe/satisfied) How safe do you feel when you ride the buses? 1 2 3 4 5 6 7 8 9 10 How satisfied are you with the bus system? 1 2 3 4 5 6 7 8 9 10 Comments:__________________________________________________________________________________________________________________________________________________________________________________

9. Each Member’s Role • Ben: Edit for grammar, typos, uniformity, etc. & present the proposal • Lexi: Type up first half of Proposal Plan Rough Draft & research • Paige: Type up second half of Proposal Plan Rough Draft & research • Amber: Make PowerPoint presentation & survey/handout